Joseph Buick GMC | Page 31

After coming to terms on a deal our salesperson asked us if we wanted tire & rim protection for an additional $8.00 per month. I have a 36 month loan so that’s a total of $288.00. When I finally got into if we wanted tire & rim protection for an additional $8.00 per month. I have a 36 month loan so that’s a total of $288.00. When I finally got into the finance office (after waiting almost 2 hours). They had added 1399.00 to our loan for tires and rims. This is not my first car so I knew exactly what amount I was financing and exactly what the monthly payment should be. I’ve had a lot of dealers try to slide things in but to be this blatantly lied to was a whole new low. I made them remove it and i still took the car but I will never purchase another one from them. More

Poor communication with service and slow service times. Very disappointed with times they give for completion and it takes double or more. Very disappointed with times they give for completion and it takes double or more. More

The service was good, I was able to set of my convenience, I was taken care right away. convenience, I was taken care right away. More

All of the employees I interacted with were friendly and knowledgeable. I'm always confident I'll receive good service. knowledgeable. I'm always confident I'll receive good service. More

Very nice and took care of everything I ask for. would go back next time I need work would go back next time I need work More

I enjoy taking my 2010 Buick LaCrosse to Joseph Toyota for service. The employees there are very attentive to my needs, and go above and beyond to make my experience a positive one. for service. The employees there are very attentive to my needs, and go above and beyond to make my experience a positive one. More

Always a great experience with this service center. They are friendly and still professional. I trust them to service my vehicle. They are friendly and still professional. I trust them to service my vehicle. More

I had a great experience my sales rep Nick made my process go smooth and he had great customer service process go smooth and he had great customer service More

Everything is always clean & professional at this dealership. Very happy with the service department, too! dealership. Very happy with the service department, too! More

I was running a little late I called the Service Department and told them . they took me right away. I was surprised Very Happy Department and told them . they took me right away. I was surprised Very Happy More