Back

Joseph Buick GMC

Cincinnati, OH

4.6
391 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

Directions

By Type

Showing 391 reviews

January 19, 2024

Good service and very professional. Since I purchased a car here in 2017, I have returned for all routine maintenance. More

by LANA.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
Jan 21, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, Lana, and for taking the time to leave us this wonderful feedback!

January 19, 2024

They have worked well with us. . Thank you for everything.. We will love our new buick enckave More

by LSUGARGLIDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick sanders
Jan 21, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 19, 2024

I had to wait three weeks for an auto part to come to dealership. Took two days to fix. More

by rpb_45014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jan 19, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

January 18, 2024

Got the part repaired in several hours. Allowed diagnostic fee to be deducted from total bill. Thanks More

by CHUNTER5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave in service technician
Jan 19, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

I always am treated professionally and courteously. Joseph GMC has taken care of my car since I purchased it. I trust them to look out for my car, abd my safety! More

by lucyb617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in Service
Jan 17, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review, Lucy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

I had just bought a used vehicle from Joseph Buick GMC, and experienced an issue that caused concern. The Sales Manager Chris had me come in to have the vehicle looked at. The issue was resolved and fixe More

by pullmp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

January 15, 2024

Bought a used truck from here, as soon as I got home the idler pulley was squeaking, unlock button didn’t work, key battery was almost dead, tailgate speakers completely don’t work and the oil was at 50% oi More

by Joshuajaques35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny
Jan 19, 2024 -

Joseph Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 14, 2024

The dealership, Joseph Buick GMC on Colerain in Cincinnati, Ohio, has a great service department. More

by NH121474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller-??????????
Jan 14, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 12, 2024

In and out quick oil change and tire rotation and car wash. Employees were very friendly, More

by ladyj2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Jan 12, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2024

Joseph Buick GMC is honest dealership going the extra mile to make securing a new vehicle a pleasant experience. More

by rockyspalazzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sander 5 stars, Phil Dorger
Jan 12, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

...
27
...