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Joseph Buick GMC

Cincinnati, OH

4.6
391 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 391 reviews

February 02, 2024

I had a great experience my sales rep Nick made my process go smooth and he had great customer service More

by adree1985
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Phil Dorger
Feb 03, 2024 -

Joseph Buick GMC responded

We are so glad that Nick had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 31, 2024

I was running a little late I called the Service Department and told them . they took me right away. I was surprised Very Happy More

by wrottert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't know any names they just took the car when it was finished They brought it back
Feb 01, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 28, 2024

The customer service here is top notch! Terry (service advisor) and the ladies in the cashier area always take great care of me. I previously went to Mark Sweeney but I go here instead beca More

by bjmorgan513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry (service advisor)
Jan 29, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear that Terry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2024

They got the service done quickly and with reasonable prices. Will be returning in the future for service. More

by burkehayden19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Jan 29, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2024

I WAS SUPER PLEASED WITH MY EXPERIENCE AT JOSEPH BUICK GMC, EVERYONE WAS VERY PROFESSIONAL AND OUR SALESMAN JACOB WAS EXCELLENT. More

by lincolnlions2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JACOB, PATRICK, DANNY
Jan 25, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 24, 2024

Great job! I love my new car. Fabulous service from Scott, Danny and Kaz! Thank you! More

by Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Joseph Buick GMC responded

Anne, Thank you for taking the time to share your thoughts on working with Scott, Danny, and Kaz. We're glad to hear we delivered such a great experience!

January 24, 2024

The service is great! The only thing that bothered me was the waiting room for cars being serviced. It’s smelled so much like exhaust that I had to go sit in the showroom More

by agrubbs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson
Jan 24, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience, and we appreciate your candid feedback!

January 23, 2024

The dealership was very friendly and helpful getting me in the right car and prove for the right credit. More

by paulcollins1124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Joseph Buick GMC responded

Thank you so much for choosing Joseph Buick GMC, Paul. Please let us know if we can be of any more assistance!

January 22, 2024

I receive the best service at this dealership. They are always friendly and honest. They can always get me in and out quickly, and if not, they've always provided me a loaner which is really awe More

by afox8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't actually work with anyone from sales or mgt, not sure why required, Phil Dorger
Jan 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

January 20, 2024

The service is fast and friendly . Very professional and feel that the job will always be accurate. More

by ANNIELAMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 21, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Annie, for choosing Joseph Buick GMC!

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