Joseph Buick GMC

Everyone was super friendly and welcoming. My first car buying experience was much easier than I thought it would be! My first car buying experience was much easier than I thought it would be! More

Friendly, attentive, professional service manager. Forgot to wash car even after request. Uncomfortable discussion about needed brake work. Forgot to wash car even after request. Uncomfortable discussion about needed brake work. More

Great service from the dealership. Only provided me with the service I needed in a timely manner Only provided me with the service I needed in a timely manner More

Could not have my my experience any better! Top notch customer service. Scott needs a raise! Top notch customer service. Scott needs a raise! More

Clean ,fast, and courteous ,, service manager came and explained other maintenance that needs to be done, All services was great. Thanks explained other maintenance that needs to be done, All services was great. Thanks More

Greeted immediately. Told to make myself comfortable in the lounge. Lounge area is very clean and comfortable. Coffee available. In no time my service was complete and Told to make myself comfortable in the lounge. Lounge area is very clean and comfortable. Coffee available. In no time my service was complete and I was on my way. Great service. More

Wonderful experience. No problems. Service was quick and on time. Communication was great with no surprises. No problems. Service was quick and on time. Communication was great with no surprises. More

Service desk , was just rude . They lady checking me out was very nice and even was questioning my payment and the service desk saw that she was looking at the total and came back They lady checking me out was very nice and even was questioning my payment and the service desk saw that she was looking at the total and came back and was rude to us both . She never explained why my payment was more for an oil change . The service desk employees have always been rude and every time I’m due for service I never look forward to talking to the service desk employees . More

I love bringing my car to this dealership because they are very kind and very professional. I feel like I can trust them and ask any additional questions that I may have. Plus, I love the fact that they h are very kind and very professional. I feel like I can trust them and ask any additional questions that I may have. Plus, I love the fact that they have coffee and cold drinks and water for the customers that is very thoughtful of them, and additionally, the building is very very clean. More

Matt Sensel was great in every aspect - pricing, locating the exact color combination that my wife wanted, installing some accessories and having the vehicle here in Cincy in two days. The entire process cou the exact color combination that my wife wanted, installing some accessories and having the vehicle here in Cincy in two days. The entire process could not have gone better! we love our new Sierra Denali 1500! More