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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
390 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 390 reviews

June 29, 2024

Terry is the world's best service advisor,he is a remarkable gentleman knows how to treat is customer's More

by t.dogfryman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Mueller
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Jun 30, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Jul 01, 2024 -

t.dogfryman61 responded

It's was a greatly appreciated visit I've never have experienced a service repair that was so easily handled with ease and a timely matter Terry is the best the best

June 28, 2024

ELISHA, was on the lot when I pulled in told her what i was looking for we drove one encore i look at about 2 more and bought one they are very nice. More

by shootnbreeze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
elisha marcus
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Jun 30, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

June 27, 2024

Tommy is the best I enjoyed working with him her cares and did a great job. More

by RAY@TSMH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Joseph Buick GMC responded

Thank you, Ray, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience with Tommy here at Joseph Buick GMC.

June 26, 2024

My experience was great. I was approached right away by salesman Gavin Nash. Mr. Nash answered all my question and assisted me throughout my purchase. I would have never know More

by amirizzi95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Nash
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Jun 27, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Gavin! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 25, 2024

I came in knowing what I wanted & they got me in & out quickly. Excellent service! More

by ddorsey602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

June 25, 2024

Super courteous and helpful staff! Thw waiting area was clean and comfy and my vehicle was ready in no time - clean too!! More

by prsh.maharaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2024

I love there service department. They get the job done when it comes to fixing the problem More

by HALLDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
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Jun 25, 2024 -

Joseph Buick GMC responded

Dan, Thank you for choosing Joseph Buick GMC. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2024

Easy check-in. Friendly Staff. Minimal wait time. Upfront on any issues and recommendations. Smooth payment process. More

by Thunderfest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Team
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Jun 24, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 22, 2024

I was very pleased with my experience getting my oil changed. They were on time with my appointment and I was in and out within an hour. More

by VICKIENGEL624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jun 24, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2024

Gavin was very friendly and easy to work with, he was being assisted by Nick. We were leasing a new Encore for my mom and turning in her old one. Very smooth transaction. Found out after closing the deal More

by TLBAKER910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin and Nick
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Jun 22, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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