Joseph Buick GMC
Cincinnati, OH
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Both the receptionist and techs were very helpful and worked very hard to get my difficult repair completed and did extra work to get as much as possible paid through my extended warranty. I was also pr worked very hard to get my difficult repair completed and did extra work to get as much as possible paid through my extended warranty. I was also provided a loaner car while my car was being fixed. More
I-Shawn was helpful and courteous. The oil change, tire rotation & alignment went smoothly. The car looked fabulous with all the scratches painted. Thank you. The oil change, tire rotation & alignment went smoothly. The car looked fabulous with all the scratches painted. Thank you. More
Great experience. I didn’t feel pressured and the process was very easy. Manager answered my questions thoroughly and worked with me on getting a good price on extende I didn’t feel pressured and the process was very easy. Manager answered my questions thoroughly and worked with me on getting a good price on extended warranty. More
We had a great experience with Elisha and Scott! They were both extremely helpful and accomodating to us with all of our last minute needs. Elisha went out of her way to make it easy for us, and w They were both extremely helpful and accomodating to us with all of our last minute needs. Elisha went out of her way to make it easy for us, and we love our new (used) car that we purchased. More
The service department is always courteous and professional. They complete the required service within the time frame quoted. And the waiting area is comfortable and relaxing. I will continue to b professional. They complete the required service within the time frame quoted. And the waiting area is comfortable and relaxing. I will continue to bring my car here for service. More
We purchased a car with 16,000 miles on it 2023 a day later we started having trouble with it another half a day it stopped working so we had to bring it in to the shop because it said engine shutting do later we started having trouble with it another half a day it stopped working so we had to bring it in to the shop because it said engine shutting down, to this day it is still in the shop they can't get the parts etc the car was filthy when we bought it so they had some guy quick run out there and clean it a little bit, it was dense in the bumper which weren't extremely bad because it was a used car but not for $16,000 miles they should have repaired it, no gas was in it it was just a complete nightmare the sales manager and the salesman were not really professional, the only person that was professional was the man filling out the financial paperwork in the office,,, I would not recommend this place to anybody.... More
I have been happy about this dealership with what they have done for me. Everything has been great. They fixed my car on a defect that should be covered by a recall but I had to pay because GMC said no. T have done for me. Everything has been great. They fixed my car on a defect that should be covered by a recall but I had to pay because GMC said no. They have gone out of their way for me. GMC corporate is who is not wanting to help me with financial assistance by paying for the repair More
Karl and his team are very professional and quick to respond and take care of the costumer. I really love the way they always take care of me in a timely manner. Way to go Joseph Buick service. respond and take care of the costumer. I really love the way they always take care of me in a timely manner. Way to go Joseph Buick service. More