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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
445 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 445 reviews

October 30, 2024

I always get my work on my Buick LaCrosse done here. I was very satisfied! More

by smileskate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 31, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

October 30, 2024

Couldn’t find the leak in tire. Down to 17 lbs at 3:00 pm. More

by LMILLER497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Oct 30, 2024 -

Joseph Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 29, 2024

Excellent Service And Friendly Staff! ! Always Willing To Accommodate Your Needs!!! Would Recommend Them To Everyone!!! More

by MKWING613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sensel
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Oct 29, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 26, 2024

I always have a great experience when Tommy helps me at the service desk!! He is such a joy.. More

by DJOHNS15641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Oct 27, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for Tommy and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 26, 2024

Terry Fryman is the service person I am very glad to deal with. He is careful to explain what my problem was and he explained what service will be needed in an upcoming appointment (when the car reaches 100, More

by KILGORE.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Freeman, service department
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Oct 27, 2024 -

Joseph Buick GMC responded

Thanks, Virginia, for sharing your thoughts about your experience with Terry here at Joseph Buick GMC. We appreciate your business and hope to see you again soon!

October 25, 2024

Friendly, timely service. Always a good experience. I wouldn't go anywhere else for service. More

by MCGUFF2258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service shop. 5 stars
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Oct 25, 2024 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

October 24, 2024

They treated with highest respect and what they promised they provided. They did a very good job. More

by landerson230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Joseph Buick GMC responded

Here at Joseph Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Ra'Shaad, Chris, and our team, and it was a pleasure having you at the dealership. We appreciate your review!

October 24, 2024

Very warm and friendly, lots of smiles from the staff. Would recommend to anyone. Love Joseph Chevrolet More

by chubschubby2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 24, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 24, 2024

Good dealership, able to work with you. I would recommend this dealership to anyone buying a vehicle More

by Mofi_48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Gales
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Oct 24, 2024 -

Joseph Buick GMC responded

Thank you so much for choosing Joseph Buick GMC! Please let us know if we can be of any more assistance.

October 23, 2024

Tommie Johnson is and was the best. He always takes care of all my needs ❤️ More

by SNAKEPD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Report | Print
Oct 23, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

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