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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
390 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 390 reviews

August 12, 2024

Very good service all of the employees were great coffee was great can't wait to come back More

by aspencer3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2024

Tommie explained services performed in detail and was prompt and courteous. Provided a ride home which was appreciated. More

by DAVID.WIDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
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Aug 09, 2024 -

Joseph Buick GMC responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommie met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 06, 2024

quick, prompt and exended warranty covered it. Due to needing to cource repair part I was chaffered home and then later in the day returned to pick up. More

by ddetmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience!

August 06, 2024

In service was good service out was good service all around was good except my tire pressure came back wrong More

by slimw53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and tommy
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Aug 06, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

Informed and genuine service representative. Facility and personnel above average in all areas. We need more experiences More

by KINCAID4254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Vencill
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Aug 06, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2024

Always prompt and professional. Appointment was easy to schedule and service got me right in and out. They even gave me cookies! More

by RJBLUM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 05, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2024

Very easy to work with and trustworthy! Tommie is a phenomenal service advisor and they get the job done quick and accurately. More

by npete7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
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Aug 05, 2024 -

Joseph Buick GMC responded

It's great to hear that Tommie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 02, 2024

Had to return the next day. Rotated tires and vehicle had a vibration. Service tried to sell me new tires at $250 a piece . Keep in mind it's not the tires the vehicle is new. T More

by DUNAWAYTOMMY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Joseph Buick GMC responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry that you weren't fully satisfied with your recent experience. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail, we are always happy to help here at Joseph Buick GMC!

August 02, 2024

We had a great experience when we purchased our Lease Thanks Danny Fluker for making the process easy. More

by WATTSSHOX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Fluker
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Aug 03, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2024

Danny made my experience with Joseph Buick GMC a great and positive one. He was very helpful and nice. I’m glad I chose Joseph Buick. More

by Erika C Wilkerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Fluker
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Aug 03, 2024 -

Joseph Buick GMC responded

Erika, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

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