Joseph Airport Toyota

A great, relaxed, no pressure purchasing experience. Very willing to negotiate in good faith. No games, no delays, no padding prices - just down-to-earth great service. Dan Zappia made this experience Very willing to negotiate in good faith. No games, no delays, no padding prices - just down-to-earth great service. Dan Zappia made this experience extremely easy and enjoyable. This is my third lease from this dealer. I strongly recommend Joseph Airport Toyota. More

I was contacted by Carl Allen and given thorough information on how to purchase a car again. He was very helpful and trustworthy. He was very informative and didn't waste my time. Their car deale information on how to purchase a car again. He was very helpful and trustworthy. He was very informative and didn't waste my time. Their car dealership was very professional. More

Forget talking prices with this dealership. They have set their prices and will not budge a penny. I tried to talk and start my price around a couple thousand dollars less than asking price considering the t their prices and will not budge a penny. I tried to talk and start my price around a couple thousand dollars less than asking price considering the truck was priced higher than Edmunds recommended and was told, "this is the price and we won't go lower so if you aren't willing to pay this price then we don't want to waste your time." More

I was driving my 2009 Toyota Scion tC in a 35 mph zone last week when I heard a loud BOOM and noticed glass falling down my rear window. I pulled over to investigate and the back stationary piece of glas last week when I heard a loud BOOM and noticed glass falling down my rear window. I pulled over to investigate and the back stationary piece of glass in my roof had shattered around the edges. Clearly, nothing had hit the glass, as I was the only person in the car, on the street and there wasn't a hole through the piece of glass, it was just broken around the perimeter. I took it into Airport Toyota, expecting them to repair it for no charge, and appologize for this scary occurance. But was sent away with an $1800+ estimate for the repair. I called the service manager, Dave Sarber to see if he would cover the cost for this and was told that his DSPM declined any assitance on this repair because of the amount of miles on my vehicle. I drive 100 miles per day on the highway to and from work and my car has 90,000 miles on it. The vehicle has never been into an accident, so I'm not sure what the amount of miles on a 2009 vehicle has to do with this dangerous defect! I have read on the internet about other accounts of this happening with the tC, with Toyota covering the repair sometimes, and other times not. The service tech that gave me the estimate even told me that there was a tC in two weeks prior with the same issue. Airport Toyota obviously doesn't care about this issue. Luckily I was not injured, but it could very easily happen with overhead glass spontaneously shattering. BEWARE OF TOYOTA, BEWARE OF SCION TC They have certainly lost this customer... More

The sales is ok and the quality of repairs is ok too; but dealing with the service writers is another issue. They are rude, pushy, arrogant and inconsiderate of the customer. Few of them will sit and just dealing with the service writers is another issue. They are rude, pushy, arrogant and inconsiderate of the customer. Few of them will sit and just look at you and offer no help. Informing the customer what was, or not done, done after repairs is poor. Sometimes totally lacking. They seem to have an attitude like “why are you here in my face?” Someone needs to remind them without customers they don’t have a job. And that is it in a nut shell: they don’t care. And you may be punished by being sent to see the lady who works in the cahier’s office. She is nothing short of one R U D E person! Hey there is nothing like handing your money over to such a nasty, rude woman. Iblargo, smoking? Management smokes at this dealership…why do you expect? Only good thing this dealership has done in the last few months is fired the used car manager. Guess they only did that because too many customers walked instead of trading or buying. He was the King of rudeness at this dealership. More

Hassle-free, straight-forward, honest, very professional dealings with customers. This is the second time I've leased from this dealer and I have found that each time gets better even though I didn't think dealings with customers. This is the second time I've leased from this dealer and I have found that each time gets better even though I didn't think there was much room for improvement. I will contact them again at the end of this lease. More

Having purchased Toyotas in the past I now ask myself WHY didn't we buy them all at Joseph Airport Toyota. Most people ( if you are like me at least) would rather go to the dentist than stop in to look at ca didn't we buy them all at Joseph Airport Toyota. Most people ( if you are like me at least) would rather go to the dentist than stop in to look at cars and get the pressure from a salesman. This was NOT the case at Joseph Airport Toyota, we had the BEST salesman ever Ron Wynne no pressure at all, he allowed us ( my husband and myself) to decide on what we wanted not what usually happens( at other places) where you are steered (pun intended) to the most expensive vehicle or to this or that, I can't tell you how much we thoroughly enjoyed stopping in and leaving with our new car, a wonderfully smooth transaction we will return in the future for all of our vehicle needs. I really can't say enough positive things about Joseph Airport Toyota or Ron Wynne it was like spending time with a very good friend. FIVE stars all the way !!!! More