Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joseph Airport Hyundai
Vandalia, OH
314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 314 reviews
December 04, 2022
Catherine “Cat” McMillian is awesome to work with. We started out looking at the Elantra SEL but ultimately upgraded to the N Line. It’s a sportier look and we are very happy with our purchase. Cat ma We started out looking at the Elantra SEL but ultimately upgraded to the N Line. It’s a sportier look and we are very happy with our purchase. Cat made the process stress free, she kept in touch with us until we were ready to purchase, then kept us posted on the delivery date for our car. The value for our trade was fair and haggle free. She is so knowledgeable and explained everything along the way then walked us through the features of our new car. Easiest car we ever bought. We highly recommend her to anyone looking to buy. More
by DuffySD
Employees Worked With
Cat McMillan
September 22, 2022
As soon as I walked in I was not only astounded at the cleanliness of the dealership, but also the greeting I received from Cat. She did an amazing job welcoming me in and made me feel at home. cleanliness of the dealership, but also the greeting I received from Cat. She did an amazing job welcoming me in and made me feel at home. More
by Omar Hamdan
Employees Worked With
Darrin Michael
September 08, 2022
Catherine "Cat" McMillian Air Force Veteran Joseph Airport Hyundai 1220 West National Road Vandalia, OH 45377 937-602-7529 Cell (Texting ok) 937-665-1777 "Military Veteran Serving This woman here Airport Hyundai 1220 West National Road Vandalia, OH 45377 937-602-7529 Cell (Texting ok) 937-665-1777 "Military Veteran Serving This woman here was so helpful,down to earth, and professional in every aspect of her job. She helped me get a 2015 Kia sorento with numerous credit issues. So if I can get a car antone can. Thanks Cat! More
by scottyhill356Scottietoohottie
Employees Worked With
Catherine McMillan
September 03, 2022
Just bought a beautiful hampton gray Sonata Ltd. ....at my age, most likely the last car I will buy. The five star dealership rating was possible because I had the best salesperson in the building.. ....at my age, most likely the last car I will buy. The five star dealership rating was possible because I had the best salesperson in the building....Cat McMillian.....really on top of things....knows the product well....always there to help when needed. And Cat, thanks for your service to our country. More
by dskolik
Employees Worked With
Debbie at reception desk
September 02, 2022
I purchased by 2023 Hyundai Palisade Limited on August 20, 2022 from Catherine McMillian. I am very pleased with the purchase and Catherine was very helpful in identifying and reserving a vehicle that wa 20, 2022 from Catherine McMillian. I am very pleased with the purchase and Catherine was very helpful in identifying and reserving a vehicle that was being delivered the following week. She followed up via email and text to setup the delivery appointment to make the time spent during the pickup very efficient. She also spent at least 30 minutes going over the features of the vehicle prior to us leaving the dealership. Thanks for the great service. More
by maelleman
Employees Worked With
Catherine McMillian
September 02, 2022
On August 13, 2021 I purchased a 2023 Hyundai Santa Fe Calligraphy from Catherine McMillian. Catherine worked hard and succeeded in getting the exact vehicle I wanted when the 2023's were just coming ou Calligraphy from Catherine McMillian. Catherine worked hard and succeeded in getting the exact vehicle I wanted when the 2023's were just coming out and specific configurations were hard to find. I appreciate the friendly, no-nonsense service. I have purchased two previous cars from Catherine. More
by jwmcdaniel44
Employees Worked With
Don Peeples
July 22, 2022
Scott has been helpful through my entire buying process. He is caring and makes sure you know as much as possible each step of the way. From calling in to walking out the door, he was respectful and endeari He is caring and makes sure you know as much as possible each step of the way. From calling in to walking out the door, he was respectful and endearing. We are happy to be buying our second car from this dealership. More
by BryanM
Employees Worked With
Scott Kupersmith
June 06, 2021
I'm extremely disappointed with Joseph's Airport Hyundai service. I bought a 2017 CTS Cadillac from them five weeks ago and quickly discovered that all four wheels were bent (two slightly and two severely). service. I bought a 2017 CTS Cadillac from them five weeks ago and quickly discovered that all four wheels were bent (two slightly and two severely). Furthermore, the windshield developed an air leak within two weeks, which I learned is due to an incorrect windshield, plus bad seal, and they won't fix it. During the test drive I told my salesman that I felt an abnormal vibration. He stated it was "probably just the road". Despite me telling them that this issue existed, they didn't offer to check it. As such, following my purchase, I had an independent mechanic investigate and diagnose that problem. IMMEDIATELY thereafter, I told Joseph's Airport Hyundai that the wheels were bent and were that way when I bought the car. They allegedly checked them right away and claimed they only needed rebalanced, then supposedly rebalanced them. Regardless, that didn't eliminate the vibration. As such, I took my car back to the other mechanic, made a video which showed the wheels were bent, and gave it to Joseph's. They FINALLY got the wheels repaired last week by making a claim for services covered through my warranty (at their expense). Prior to fixing them, I asked the service manager to put my car on the racks after repair completion, and either show me the final results or make another video, in order for me to see the improvements. He said he would do that but didn't and refused to do it when I picked up my car. After proving them wrong and at fault of selling me a damaged car for a HUGE amount of money, their demeanor became less friendly towards me. Their smiles faded and they acted like they no longer wanted to hear what I had to say neither deal with me. I understand and accept that used cars may have some issues, yet they shouldn't be MAJOR ones nor be sold for an expensive price, such as is my case. I've learned my lesson to: (a) NEVER do ANY business with Joseph's Airport Hyundai again, and (b) have an independent repairman thoroughly check out the vehicle before purchasing. Be EXTREMELY cautious about considering Joseph's Airport Hyundai for car purchases and repairs. More
by CadiGal
Employees Worked With
Jamie, Seth, Don, Ron, and Ryan
June 01, 2021
I bought a beautiful Sonata SEL Hybrid from this dealership 2 weeks ago. It was a very positive experience due to my wonderful salesman, Ian Manuel. Even though I arrived at the dealership, 20 min dealership 2 weeks ago. It was a very positive experience due to my wonderful salesman, Ian Manuel. Even though I arrived at the dealership, 20 minutes before closing, he allowed me to drive the vehicle and never made me feel hurried. The vehicle purchase was completed before I left in a very friendly and professional manner. Seth, the manager, was also very helpful and friendly. When I went to pick up the cat, Ian had an emergency and could not show me the cars features. He called 2 days later and came to my home to show me the car and was again very patient and professional. Everything was done with my convenience in mind. Thank you Ian, Seth, and Airport Hyundai!! More
by m.kerr
Employees Worked With
Ian, Seth, Jamie
April 05, 2021
Thank you; for you being very personable. All the guy Thank you; for you being very personable. All the guy had to do was hit my target number and not try to throw in a bunch of extraneous garbage. Thank you; for you being very personable. All the guy had to do was hit my target number and not try to throw in a bunch of extraneous garbage. The payment after dealer discount of 2000, Military Discount of 500, and 1500 cash back should be 290 to 315 per month….after tax . He is also trying to be shady on the interest rate because I can get 2.69% from my CU. Also, I have Excellent credit , so he is just being dishonest. It is unfortunate because I liked you. Now, I will be forced to give Airport a bad Google review and purchase from another dealer. Thank you for trying, you were nice and the girls liked you. More
by short7234
Employees Worked With
Becky , Darrin Michael
