Joseph Airport Hyundai

Great place to do business We are very pleased with our experience of buying our new car. The salesman answered our questions, showed us what we were interested in. He listened We are very pleased with our experience of buying our new car. The salesman answered our questions, showed us what we were interested in. He listened to our wants and needs. We now are the happy owners of a 2014 Tucson. More

Will never do business here again!! My husband and I are repeat customers of Joseph Airport Hyundai. We are loyal Hyundai drivers that needed to replace a lease that was getting close to My husband and I are repeat customers of Joseph Airport Hyundai. We are loyal Hyundai drivers that needed to replace a lease that was getting close to ending. After the great deal we got in 2013 when I purchased a new Sonata, we decided to go back. Much to my dismay, this experience was very very different. I explained to the salesman that we needed to find a car for my husband and the only requirement was Bluetooth connectivity. After having that feature in his lease, it was a must because he used it for conference calls and to stream his music from his phone. After looking around and having a lengthy conversation with the salesman, we decided to go with a used car. We had never purchased used in the past, but the salesman assured me that the value was better than buying new because they offer a lifetime power train warranty. My husband found a 2012 Dodge Journey and decided it would be the best option for our family because it has more room than a typical sedan. We declined the extended warranty, not thinking that the car would malfunction a week after owning it. Much to our dismay, the Bluetooth locked up and my husband was no longer able to connect his phone. I called to let them know when the problem started and to also mention that they gave us a key fob with a missing key. They told me they would fix it when I was able to bring the vehicle back up. We live an hour away and with the winter weather, (not to mention my husband was involved in an accident and the car was in the shop for a month) we were able to finally drop it off last week. We had owned the car for roughly three months at this point. I received a call from the mechanic two days after dropping it off informing me that because they are a Hyundai dealer, they cannot fix anything that has to do with the Bluetooth unless it is a Hyundai product. Number one, why would it take them two days to let me know they didn't do anything to the car? Number two, why would they even have me waste my time and gas to drop it off knowing they couldn't fix it? After speaking with the used car manager, Dan Johnson, he informed me that they cannot fix the car and will not pay for the Bluetooth to be fixed because we drove it off the lot and it's our problem now. Dan, with his voice raised, then proceeded to tell me that people buy new because they don't want to buy other people’s problems. Did I forget to mention that Dan is the manager of the USED car division at Joseph Airport Hyundai?! I told Dan I was getting uncomfortable with the contemptuous tone he was using and he continued his rant on how I should have never purchased a used car if I didn't want to take a chance with something not working. I will never do business with them again, and quite frankly will probably never buy used again. I never thought in a million years I would purchase a car from a seemingly reputable dealer and not have them back up their product. I would have expected it from a fly by night pop up dealer, but not Joseph Airport. My husband and I are young and we are loyal to great customer service (and have many more years of buying cars ahead of us) and I can say with certainty that we will NEVER be back! More

Joseph Airport Hyundai Great service, great people, great price. I will buy my next car there. There was no need to haggle price, and was completely comfortable with staff. Great service, great people, great price. I will buy my next car there. There was no need to haggle price, and was completely comfortable with staff. The fastest purchase of any car that I've ever bought. More

Great service WE have had our car serviced and detailed twice with Joseph Airport Hyundai and both times have been very pleased with the quality of the job. This i WE have had our car serviced and detailed twice with Joseph Airport Hyundai and both times have been very pleased with the quality of the job. This is the first car that we have had detailed and both my husband and I were surprise what it actually entailed. We are very happy with the over all work that was done. More

SUPER CAR!!!! I looked and several places to buy my care and several modles, but the Hyundai Sonata came out on top and Joseph Airport Hyundai was the dealership th I looked and several places to buy my care and several modles, but the Hyundai Sonata came out on top and Joseph Airport Hyundai was the dealership that won my business becuase of its amazing staff. More

FAST FRIENDLY SERVICE Kerri and her team had me in and out for my oil change and scheduled maintance FAST and the place is so clean and bright! Plus some really nice coffe Kerri and her team had me in and out for my oil change and scheduled maintance FAST and the place is so clean and bright! Plus some really nice coffee and smiling faces. This is the place to go. More

Friendly and willing to go the extra mile to make us feel like our business was important. Answered all our concerns and questions. They were extremely nice and not intimidating. like our business was important. Answered all our concerns and questions. They were extremely nice and not intimidating. More

Warranty service was scheduled at my convenience and completed promptly and professionally. The staff was very helpful and provided me with a list of additional maintenence items that I should consider. completed promptly and professionally. The staff was very helpful and provided me with a list of additional maintenence items that I should consider. There was no pressure to have work done until I was ready. My car was returned with the engine clean after new gaskets were installed. A very positive experience. More

Great experience. We bought a 2012 Kia from Darrell a few months ago and when we needed to upgrade our SUV we went back to him. Everyone is friendly and helpful! months ago and when we needed to upgrade our SUV we went back to him. Everyone is friendly and helpful! More

It was a very pleasant experience! I highly recommend Ron Allyn to anyone looking to purchase a vehicle! He was pleasant to work with and unlike many of the people at the many dealerships, wasn't pushy! The Allyn to anyone looking to purchase a vehicle! He was pleasant to work with and unlike many of the people at the many dealerships, wasn't pushy! The price as well was excellent and I absolutely love my new car!! More