Jordan Pre-Owned
Mishawaka, IN
Filter Reviews By Type
Showing 92 reviews
life saver The reason that jordan was amazing is because for months i was looking for a car and i couldnt grt financed or thenother dealerships would pull me thr The reason that jordan was amazing is because for months i was looking for a car and i couldnt grt financed or thenother dealerships would pull me thru loops and try tricking me out of my money but kevin was straight forward with me and it was a quick processed and did what everyone else said was impossible kevin was amazing and so helpful with everything so i definitely recommend him to everyone More
Awesome Kevin Is a great sales person to work with. He is not pushy and he goes above and beyond. The finance department also goes above and beyond for ther Kevin Is a great sales person to work with. He is not pushy and he goes above and beyond. The finance department also goes above and beyond for there customers. I visited another local dealership before going to Jordan and the sales person wouldn't even go outside to assist with a vehicle we were interested in. When we arrived at Jordan we were greeted by several sales people who made you feel comfortable and not like your wasting their time More
Happy easy car buying Jordan had the car I was looking fior, priced fairly (based on my research) and they gave me a great trade-in on my old (15 years old, 160,000 miles) Jordan had the car I was looking fior, priced fairly (based on my research) and they gave me a great trade-in on my old (15 years old, 160,000 miles) car. There was no pressure from salesman Kevin (I understand they do NOT work on commission, they are salaried). He simply answered my questions, made sure I was happy with my selection, and guided me through the paper work. I must say it was pretty darn easy, compared to other dealerships I've been to where they seem constantly interested in trying to upgrade you to a more expensive car and often want to challenge you in a price haggling contest. I liked shopping there. I would go again. More
Two reds are better than one! Our daughter had to wait a long time for her own car because it just didn't make sense for her to have one of her own and have it sit in our drive whi Our daughter had to wait a long time for her own car because it just didn't make sense for her to have one of her own and have it sit in our drive while she was away at school. Because of this we have been sharing my 2007 red prius. My husband found the 2012 red RAV4 on your website and Mark spent time with him answering all of his questions - the next day we went in and Mike was so helpful - he answered all of our questions. Mike showed my daughter all the features of the car and talked directly to her so that she felt like she was the only one involved in the decision making process - it was great to see how excited she was about the entire process. When we went back to take delivery - Mark was so helpful - even offered to par her phone for her (too bad her phone wasn't charged) but he did say to come by if she had trouble. It was the most fun I have ever had buying a car. Now we are each back on the road in our own beautiful red cars - Thanks to Mark and Mike! More
I feel I got a gem! I feel I got a gem both in a great car and great customer service from Dennis Farrar. By my choice my car buying experience was over a couple of days I feel I got a gem both in a great car and great customer service from Dennis Farrar. By my choice my car buying experience was over a couple of days. Dennis easily accommodated my schedule and I was so relieved that he was with me at each visit instead of my being handed off to others. Having the same person meant he knew all that we had discussed, had all the info in one place and knew where we were in the process. This saved me from sharing the same info over and over to others. With Dennis' professionalism I felt that the customer was the #1 priority and it made for an enjoyable experience. More
Car buying made fun! My husband and I had gone to two other dealerships to look at used vehicles. One is a big name here in the Mishawaka area. The prices were a mystery, My husband and I had gone to two other dealerships to look at used vehicles. One is a big name here in the Mishawaka area. The prices were a mystery, as well as what kind of deal they could make. Also, they couldn't believe that we wouldn't want to buy from them. Not so at Jordan! Kara was friendly, helpful and up front as to the price and the payment we would have! No pressure, and they gave us time alone to talk and see what the other was thinking. The whole process only took a couple of hours, including test driving a couple of vehicles. We actually enjoyed it! We will be back! More
Great service! They found the vehicle I was looking for very quickly. My daughter usually drove my car everywhere and now I drive all the time. It is a fun vehicle They found the vehicle I was looking for very quickly. My daughter usually drove my car everywhere and now I drive all the time. It is a fun vehicle to drive. More
An actual pleasant experience After several really bad meetings with other dealerships I went to Jordan Automotive and met with Mike who was so pleasant and helpful. There was no p After several really bad meetings with other dealerships I went to Jordan Automotive and met with Mike who was so pleasant and helpful. There was no pressure to buy a more expensive car or more car than what I actually wanted. He found me exactly what I wanted in my price range. I am so happy with my new Ford Focus. I have already recommended them to several other folks. More
Excellent no pressure & great customer service! I was looking to buy a used vehicle stopped at Jordan Ford to test drive vehicles, I had the pleasure dealing with Mike Banashak who was wonderful and I was looking to buy a used vehicle stopped at Jordan Ford to test drive vehicles, I had the pleasure dealing with Mike Banashak who was wonderful and very informative. I did not feel pressured like at other dealerships. I cannot stress the great Customer Service I received. I walked away with a great vehicle 2013 Ford Escape. Connie Tomkiewicz More
Fantastic! Highly recommended! This was my first experience in purchasing my own car, and it could not have gone any better. I called later in the day on Friday, scheduled a test d This was my first experience in purchasing my own car, and it could not have gone any better. I called later in the day on Friday, scheduled a test drive the next day, and left that exact same day with a new car! My parents had purchased a car from here in October and recommended them, and I fully understand why. I would recommend this place to anyone (in fact, I already have!). They are very easy to work with. No pressure, just a nice and easy process. I HIGHLY recommend this dealership! More