Jordan Lexus Of Mishawaka - Service Center

Excruciatingly Long Had an appointment for an oil change and 1 hour and 30 minutes later, I was still waiting. Not worth the wait. Next time I'll go to the car wash. F Had an appointment for an oil change and 1 hour and 30 minutes later, I was still waiting. Not worth the wait. Next time I'll go to the car wash. Faster and your car will actually be clean. More

5/31 Visit Making the appointment was very easy. Tony helped me in a pleasant and professional manner at arrival and pick-up times. He provided answers to my q Making the appointment was very easy. Tony helped me in a pleasant and professional manner at arrival and pick-up times. He provided answers to my questions regarding the repair of a "ding" on the door of my car. More

Amazing Customer Service I have to say I received amazing service. Being a first time Lexus owner, I would recommend Lexus to anyone! Thanks for all the support! I have to say I received amazing service. Being a first time Lexus owner, I would recommend Lexus to anyone! Thanks for all the support! More

15,000 service I brought my 2017 Lexus RX 350 in for the normal 15000 service. I was greeted very cordially. I was told exactly what was going to be done with no su I brought my 2017 Lexus RX 350 in for the normal 15000 service. I was greeted very cordially. I was told exactly what was going to be done with no surprises. The work was done in a reasonable to time. Everyone I talked with was professional. More

Smarmy The coupon was misleading as it did not state the price for the brake job was per axle. When I raised the question I was told that’s not going to hap The coupon was misleading as it did not state the price for the brake job was per axle. When I raised the question I was told that’s not going to happen. Very disrespectful and I shall not be going back there again for service for my car Although Loya must admit the work done was good. I just did not like the way I was treated More

25,000 mile maintenance Tony was friendly and work preformed quickly. Tony was kind enough to explain next vehicle maintenance (30,000 mile) would be extensive and provided Tony was friendly and work preformed quickly. Tony was kind enough to explain next vehicle maintenance (30,000 mile) would be extensive and provided me with an estimate. Very much appreciated that information. Love that my NX300 is always washed, vacuumed and windows cleaned at every appointment! Thanks much! More

Excellent service department I have never experienced a problem of any kind with the service at this dealership. Easy, quick and reliable service. Can’t say enough good things ab I have never experienced a problem of any kind with the service at this dealership. Easy, quick and reliable service. Can’t say enough good things about Tony Groppe and the rest of the service team More

Red Carpet The Lexus service center in Mishawaka Indiana, is in my opinion the absolute best service center top to bottom inside and out then any dealership I h The Lexus service center in Mishawaka Indiana, is in my opinion the absolute best service center top to bottom inside and out then any dealership I have ever been in my entire life! I am 50+ years old and I have purchased many of cars from many of dealers in many estate. The staff M Mishawaka Lexus is top notch! Thank you Lexus M Mishawaka for an outstanding experience ! More

Excellent as always! Had a regularly scheduled service call and as always everything was great. Work was done well, loaner car was a real life saver, and car was delivered Had a regularly scheduled service call and as always everything was great. Work was done well, loaner car was a real life saver, and car was delivered clean and serviced as requested. More

Great experience This dealership’s service center is very organized and customer oriented. I just purchased a used Lexus and needed a minor recall completed. In additi This dealership’s service center is very organized and customer oriented. I just purchased a used Lexus and needed a minor recall completed. In addition to the recall, the service center filled up my tank and washed my car for free. I will definitely return in the future! More