Jordan Lexus Of Mishawaka - Service Center

Great job! We are an out of town customer. They worked us in, managed to come up with a loaner car, gave us prompt, courteous service and got our car back in p We are an out of town customer. They worked us in, managed to come up with a loaner car, gave us prompt, courteous service and got our car back in pristine condition! Couldn't have been better!! More

Always Tony is the best. Do thorough and simply a man to wan Superb.. always. Tony is the man!! Always putting customer first, making useful suggestions, explains things I don’t understand about car parts and wh Superb.. always. Tony is the man!! Always putting customer first, making useful suggestions, explains things I don’t understand about car parts and what they do. Always driving to give up to date information.. a wonderful human being!! More

Basic service visit No problems, quick service. Once again Jess was so pleasant and professional. Purchased our 2nd Lexus because of trust in service dept. and overall ex No problems, quick service. Once again Jess was so pleasant and professional. Purchased our 2nd Lexus because of trust in service dept. and overall experience with this dealership. More

Good experience Great job by Tony and the rest of the staff, very engaging and helpful. It was nice to have a loaner car while mine was in the shop Great job by Tony and the rest of the staff, very engaging and helpful. It was nice to have a loaner car while mine was in the shop More

They Always Deliver The service department of Lexus of Mishawaka always provides an outstanding experience! Very thorough and professional and they always deliver on thei The service department of Lexus of Mishawaka always provides an outstanding experience! Very thorough and professional and they always deliver on their commitments. The overall experience at Lexus of Mishawaka is always enjoyable. More

Always trusted and reliable. I've lost track of the number of service calls after more than a dozen vehicles purchased. The service department never fails to impress with their kn I've lost track of the number of service calls after more than a dozen vehicles purchased. The service department never fails to impress with their knowledge and experience. They are the best! More

This was my first service at the dealership. My first experience with the dealership was good. They were recommended by a friend and I would recommend them also. The service department was very c My first experience with the dealership was good. They were recommended by a friend and I would recommend them also. The service department was very clean and orderly and everyone was very friendly. More

I did not have a good experience I had recalls on my car that needed to be done. I brought my car and was told it will take 6 hours. I asked for a rental and was told that I needed to I had recalls on my car that needed to be done. I brought my car and was told it will take 6 hours. I asked for a rental and was told that I needed to reserve one as well as I had to be 21. My friend brought her car to this same dealership and they gave her a car without a problem (she is only 19)! We were left to walk and call someone to come get us for the waiting time. I was also not happy with service. I was told that my car will be washed and vacuumed after the service but that did not happen. All I am asking for is for the service provided to match up with what is said by associates. More

2 1/2 hours for an oil and bulb change This service center can do better than having the customer wait for 2 1/2 hours just for an oil and bulb change. Something needs to be done to keep yo This service center can do better than having the customer wait for 2 1/2 hours just for an oil and bulb change. Something needs to be done to keep your customer updated and informed on the length of service. More

Lexus Service Took my 2007 ES350 in to be detailed and an oil change. Jessica was great to deal with and the work was first rate. In fact the bill was less than I e Took my 2007 ES350 in to be detailed and an oil change. Jessica was great to deal with and the work was first rate. In fact the bill was less than I expected. Definitely recommend their customer services. More