Back

Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

4.9
429 Reviews

429 Reviews of Jordan Lexus Of Mishawaka - Service Center

Sort by
September 08, 2019

We have two Lexus because of the outstanding service center. Service Center is helpful, honest and reliable. Love the new text system where they let you know what needs done and the cost ahead of time. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
September 04, 2019

Great service and Tony always there to help and friendly I go to Lexus if Mishawaka for service because of tony he is a wonderful human very caring helpful and friendly always willing to work my schedule to More

by TERRICA1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Jean Versmesse, Tony Groppe
August 30, 2019

Still waiting for a return call..weeks later I took my vehicle in for service stating it was very loud from the rear of the vehicle. I knew one brake caliper was frozen in the out position becau More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Grooms, Jessica Shively
August 26, 2019

Compares highly to other experiences with Lexus I needed to get maintenance here during our 2 months visit from our home in Utah, where we go to the SLC center. I really like this service center. Ro More

by khutahj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
August 22, 2019

Good experience Upon arrival after getting out of my vehicle, I was approached by a gentleman from the Service Department and asked if he could help me. I told him I More

by Lperkins01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
August 22, 2019

Normally would recommend I normally would recommend Lexus but the last time I picked up my car I did not notice it right away I was in a hurry but when I got home noticed ther More

by LOUBIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 21, 2019

Tony is the best. I brought my RX330 in to have the brakes looked at this month. Tony always takes great care of us and our vehicle. Wouldn't go anywhere else. More

by adventure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 19, 2019

Lexus Awesome service and gave me a loaner to use for the day and my car was only in the shop for 6 hours. Did a great job More

by ladonnajoseph
Recommend Dealer
Yes
Employees Worked With
Norma Jean Versmesse
August 19, 2019

Was never notified of known issue My oil coolant line burst. Didn't know it was a known issue. R. Grooms, warranty assessor, thought Lexus would cover cost. He said he'd try to help re More

by FRUGALFROG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grooms, Jessica Shively
August 19, 2019

Another great visit The Lexus of Mishawaka team takes great care of my RX350 and the recent 65k service was another very good visit. I was in and out quickly and the fa More

by Black Knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
...
6
...