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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

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416 Reviews

416 Reviews of Jordan Lexus Of Mishawaka - Service Center

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August 12, 2019

Good experience Great job by Tony and the rest of the staff, very engaging and helpful. It was nice to have a loaner car while mine was in the shop More

by CUBSWIN2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 12, 2019

They Always Deliver The service department of Lexus of Mishawaka always provides an outstanding experience! Very thorough and professional and they always deliver on thei More

by Big Dog 78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 12, 2019

Always trusted and reliable. I've lost track of the number of service calls after more than a dozen vehicles purchased. The service department never fails to impress with their kn More

by LAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
July 31, 2019

This was my first service at the dealership. My first experience with the dealership was good. They were recommended by a friend and I would recommend them also. The service department was very c More

by Ned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
July 18, 2019

I did not have a good experience I had recalls on my car that needed to be done. I brought my car and was told it will take 6 hours. I asked for a rental and was told that I needed to More

by ASel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica Shively
July 10, 2019

2 1/2 hours for an oil and bulb change This service center can do better than having the customer wait for 2 1/2 hours just for an oil and bulb change. Something needs to be done to keep yo More

by GR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Shively
July 04, 2019

Lexus Service Took my 2007 ES350 in to be detailed and an oil change. Jessica was great to deal with and the work was first rate. In fact the bill was less than I e More

by RLYOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
July 03, 2019

35,000 Mile Service Very accommodating. Provided a loaner car based on the car I was currently driving. Found a lower price for a set of four new tires. More

by JWALTON3348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Lawson, Jessica Shively
June 28, 2019

Service Always a pleasant environment!! Everyone is friendly, and makes you feel welcome. I would definitely recommend, Lexus service and Sales Department t More

by Mrs. Bonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Watson IV, Robert Brooks, Tony Groppe
June 26, 2019

1 year service Prompt, friendly, convenient . Scheduled one year service check up. Process was efficient, friendly and informative. Provided with with a vehicle w More

by MARYPET0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively, Tony Groppe
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