Jordan Lexus Of Mishawaka - Service Center

Compares highly to other experiences with Lexus I needed to get maintenance here during our 2 months visit from our home in Utah, where we go to the SLC center. I really like this service center. Ro I needed to get maintenance here during our 2 months visit from our home in Utah, where we go to the SLC center. I really like this service center. Robert was very, very helpful and was able to get the work done as well as refer me locally for body work. I also enjoyed the waiting area. It was clean and had everything I needed to relax for an hour or so. Thanks for the hospitality. More

Good experience Upon arrival after getting out of my vehicle, I was approached by a gentleman from the Service Department and asked if he could help me. I told him I Upon arrival after getting out of my vehicle, I was approached by a gentleman from the Service Department and asked if he could help me. I told him I was there to see Jessica to have some work done on my car. More

Normally would recommend I normally would recommend Lexus but the last time I picked up my car I did not notice it right away I was in a hurry but when I got home noticed ther I normally would recommend Lexus but the last time I picked up my car I did not notice it right away I was in a hurry but when I got home noticed there was grease all over my seat. I take great pride in keeping my car clean I had to really scrub with leather cleaner to get it all off in hindsight I should have taken a picture but did not think about it More

Tony is the best. I brought my RX330 in to have the brakes looked at this month. Tony always takes great care of us and our vehicle. Wouldn't go anywhere else. I brought my RX330 in to have the brakes looked at this month. Tony always takes great care of us and our vehicle. Wouldn't go anywhere else. More

Lexus Awesome service and gave me a loaner to use for the day and my car was only in the shop for 6 hours. Did a great job Awesome service and gave me a loaner to use for the day and my car was only in the shop for 6 hours. Did a great job More

Was never notified of known issue My oil coolant line burst. Didn't know it was a known issue. R. Grooms, warranty assessor, thought Lexus would cover cost. He said he'd try to help re My oil coolant line burst. Didn't know it was a known issue. R. Grooms, warranty assessor, thought Lexus would cover cost. He said he'd try to help resolve after I called Lexus Corp. Never heard back. More

Another great visit The Lexus of Mishawaka team takes great care of my RX350 and the recent 65k service was another very good visit. I was in and out quickly and the fa The Lexus of Mishawaka team takes great care of my RX350 and the recent 65k service was another very good visit. I was in and out quickly and the facility is great for working on my laptop and reading the morning paper in a very comfortable setting. More

Great job! We are an out of town customer. They worked us in, managed to come up with a loaner car, gave us prompt, courteous service and got our car back in p We are an out of town customer. They worked us in, managed to come up with a loaner car, gave us prompt, courteous service and got our car back in pristine condition! Couldn't have been better!! More

Always Tony is the best. Do thorough and simply a man to wan Superb.. always. Tony is the man!! Always putting customer first, making useful suggestions, explains things I don’t understand about car parts and wh Superb.. always. Tony is the man!! Always putting customer first, making useful suggestions, explains things I don’t understand about car parts and what they do. Always driving to give up to date information.. a wonderful human being!! More

Basic service visit No problems, quick service. Once again Jess was so pleasant and professional. Purchased our 2nd Lexus because of trust in service dept. and overall ex No problems, quick service. Once again Jess was so pleasant and professional. Purchased our 2nd Lexus because of trust in service dept. and overall experience with this dealership. More