Jordan Lexus Of Mishawaka - Service Center

Beyond expectations I had requested that my car would be finished by mid afternoon. It was done before that. I drive over from Michigan, so it was appreciated. I had requested that my car would be finished by mid afternoon. It was done before that. I drive over from Michigan, so it was appreciated. More

Maintenance visit They were timely and patient with getting my needs met. They make sure it is running acceptable when I leave. They gave me a loaner as well They were timely and patient with getting my needs met. They make sure it is running acceptable when I leave. They gave me a loaner as well More

Wasted an hour waiting for parts department personnel to sh. Came in for transmission and transfer case service I chose to wait for the work to be completed. At the completion of the work I sat in the service wr Came in for transmission and transfer case service I chose to wait for the work to be completed. At the completion of the work I sat in the service writer’s office for neatly an hour waiting for someone in the parts department to show up to complete the paperwork so my bill could be finalized. The service writer was not happy and neither was I. Someone should address these issues with the parts department personnel. More

Service Tony was helpful and communicated with me concerning my battery situation. Battery was discharged completely when I tried to start my car in the mor Tony was helpful and communicated with me concerning my battery situation. Battery was discharged completely when I tried to start my car in the morning. I removed battery and took it to the service department to check it out. More

Excellent Service, Jessica is great , makes our visit great. Because Lexus dealership , Attentive, very knowledgeable, great service. And Jessica always greets us with a smile, very attentive, she is the best. S Because Lexus dealership , Attentive, very knowledgeable, great service. And Jessica always greets us with a smile, very attentive, she is the best. She knows her work, very processional. More

Great service Great staff very committed. They did a good job. The staff were very helpful and worked with me for what I wanted. Thank you very much. Great staff very committed. They did a good job. The staff were very helpful and worked with me for what I wanted. Thank you very much. More

Battery replaced I came n without an appointment and they were able to check my battery and replace very quickly. Since it was a Friday and I was concerned about havin I came n without an appointment and they were able to check my battery and replace very quickly. Since it was a Friday and I was concerned about having an issue with the car on the weekend, I was very happy to have the issue solved. They couldn’t have been nicer. More

Once again, AMAZING service!!!! Highly recommend this dealer for purchase and service. I have owned my car for seven years, and they always taken care of me. They provide excellent s Highly recommend this dealer for purchase and service. I have owned my car for seven years, and they always taken care of me. They provide excellent service at a very fair price. Whenever there is an issue, they always take care of it in the best interest of the customer. I have seen this time and time again. I’ve never been treated more fairly by any service oriented organization. More

Great service Lexus correctly diagnosed problem with my car. The repair was done in the promised time and cost. The service personnel were friendly and professional Lexus correctly diagnosed problem with my car. The repair was done in the promised time and cost. The service personnel were friendly and professional. I will return. More

Great service Prompt and courteous- explained problem, solution and rationale. Provided loaner car as requested. There is nothing else to say about this visit. L Prompt and courteous- explained problem, solution and rationale. Provided loaner car as requested. There is nothing else to say about this visit. Look forward to a long relationship More