Jordan Lexus Of Mishawaka - Service Center

General Maintenance Very polite, service department had temp. loaner car available and ready as I pulled in for my appointment. I was notified of a issue with brakes and Very polite, service department had temp. loaner car available and ready as I pulled in for my appointment. I was notified of a issue with brakes and they gave me option to wait or fix, I appreciated the notification. More

Great! The overall experience of Lexus sevice was terrific! The staff, all around, were very considerate, professional, and kind. In addition, I liked the The overall experience of Lexus sevice was terrific! The staff, all around, were very considerate, professional, and kind. In addition, I liked the waiting area. It was very inviting and comfortable. I was very pleased with the overall service of my visit. More

Service Lexus Always had a at the par experience. No other place but this dealership All staff there know personally to me and wife just as a family Always had a at the par experience. No other place but this dealership All staff there know personally to me and wife just as a family More

my experience Everyone in the service department were kind and personable. They had my loaner car waiting for me. The only problem that I saw was they found addit Everyone in the service department were kind and personable. They had my loaner car waiting for me. The only problem that I saw was they found additional problems that needed attention, I went home in the loaner and went back in the morning to pick up my car. More

Completely satisfied with all aspects of my visit I had a service appointment and I dealt with Jessica. She went way above what you would expect. She contacted a company that I had insurance with and I had a service appointment and I dealt with Jessica. She went way above what you would expect. She contacted a company that I had insurance with and did all the work for me. I appreciate that she had a loaner car available as I had errands to run and she saved me time by letting me use a car. There was also a gentleman I dealt with that drove my car to the work area and had to go back and get it because I forgot something in the car. He was so pleasant and nice. Unfortunately, I didn’t catch his name. They also had my car ready before the expected time. I highly recommend the Service Dept. More

Great Service! They provide excellent service from start to finish. I love the fact that they provide a loaner when you have your car serviced. Tony was very thoro They provide excellent service from start to finish. I love the fact that they provide a loaner when you have your car serviced. Tony was very thorough. More

L certified service The folks there are friendly and efficient, more than happy to help with anything. They answered any questions I had and provided any information I as The folks there are friendly and efficient, more than happy to help with anything. They answered any questions I had and provided any information I asked for. More

Service detail A fantastic dealership. My car was ready my loaner car was ready on time also great work done. But very hard to communicate with someone when you ca A fantastic dealership. My car was ready my loaner car was ready on time also great work done. But very hard to communicate with someone when you call on the phone. They need to hire an extra person to answer phone lines and get back with you. Other than that great dealership More

Excellent service provided High price but very friendly and convinient service. They do offer loaner cars so no waiting needed. Tony even dropped my car off to us when we cou High price but very friendly and convinient service. They do offer loaner cars so no waiting needed. Tony even dropped my car off to us when we could not pick up the car before they closed. More

They are the best at what they do. They are always friendly and make sure that I am well taken care of. When I leave, my car is serviced, washed, cleaned and vacuumed. Not like other de They are always friendly and make sure that I am well taken care of. When I leave, my car is serviced, washed, cleaned and vacuumed. Not like other dealers I have unfortunately dealt with. My car is over 12 years old but I have always been treated the same as when I first purchased it brand new. More