Jordan Lexus Of Mishawaka - Service Center

Friendly Staff. Quick Service The team at this dealership was friendly and efficient. My car was serviced quickly and efficiently. The staff made sure my needs were met during my w The team at this dealership was friendly and efficient. My car was serviced quickly and efficiently. The staff made sure my needs were met during my waiting time. More

Professional and on time service. We were met with a courteous reading and a smile. We requested a loaner so we could have lunch while our car was being serviced. Approximately two hou We were met with a courteous reading and a smile. We requested a loaner so we could have lunch while our car was being serviced. Approximately two hours later I received a call that all was ready. Again, we received courteous and professional service. More

Maintenance visit The work was done in a reasonable amount of time. I was kept informed of the status of the work. Jessica is very professional and friendly. The work was done in a reasonable amount of time. I was kept informed of the status of the work. Jessica is very professional and friendly. More

routine maintenance I brought my RX350 in for 10,000 mile service and mentioned an intermittent clicking noise which Jessica and/or tech determined was some AA batteries I brought my RX350 in for 10,000 mile service and mentioned an intermittent clicking noise which Jessica and/or tech determined was some AA batteries I had in a small hidey hole in the console. This was a small insignificant problem but I was impressed they would even try to solve it. Thanks to all. More

Routine service Brought my 2013 Lexus in for service. When I picked it up the car had been vacuumed and washed. I was provided an excellent vehicle as a loaner, this Brought my 2013 Lexus in for service. When I picked it up the car had been vacuumed and washed. I was provided an excellent vehicle as a loaner, this was a very welcome touch. Great dealership! More

Service Personnel They were very professional and efficient during the repair time. I called ahead and requested a loaner car and it was shupplied without any question They were very professional and efficient during the repair time. I called ahead and requested a loaner car and it was shupplied without any question. During the service I was contacted and giver the choice for additional repairs needed and they fixed them in a reasonable time. More

Service Tony did an awesome job is scheduling my service and keeping me up to date on the status. The car was immaculate when they returned it to me and every Tony did an awesome job is scheduling my service and keeping me up to date on the status. The car was immaculate when they returned it to me and everything they said they would do were done. More

Oil change Clean and comfortable lounge area. Attentive and courteous sales and service associates service was completed in a timely fashion and my vehicle was Clean and comfortable lounge area. Attentive and courteous sales and service associates service was completed in a timely fashion and my vehicle was returned to me clean. There was no pressure to perform additional services. I’m very satisfied. More

My service experience I did not purchase my used Lexus from here, but had mine looked at here. The service department was fantastic. Clean, friendly, and helpful. I wou I did not purchase my used Lexus from here, but had mine looked at here. The service department was fantastic. Clean, friendly, and helpful. I would recommend them in the future. I will never recommend where I purchased the vehicle. The loaner was unexpected and appreciated, not to mention nice and hot! Thank you More

Rip off I was told my brakes, rotors, engine filter, cabin filter, and gravel gaurd needed replaced along with a packet kit for the front right tire because o I was told my brakes, rotors, engine filter, cabin filter, and gravel gaurd needed replaced along with a packet kit for the front right tire because of a nail. I told the service shop not to do anything because of their prices besides the patch kit. When I went in to pay.. I paid my tire patch ($27) and ($64) for just looking at my car. When I got back in my car to leave the maintenance required light was still on. So essentially I just paid $100 someone to patch my tire. Won’t ever happen again. I also but all the parts for under $300 and you guys were going to charge me $1500. More