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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

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416 Reviews

416 Reviews of Jordan Lexus Of Mishawaka - Service Center

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August 31, 2018

Tire valves Replaced valves for all four tires. Service was prompt and reasonable. They do a great job at Lexus of Mishawaka and were good at accommodating my sch More

by Wmaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mason, Tony Groppe
August 30, 2018

Complete Safety Inspection of ‘08 ES350 I was buying Brought in ‘08 ES350 from at another dealership because we trust our Servive Professionals here to help us determine if it was a safe & sound enough “ More

by Robin Szynski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Watson IV, Cynthia Lawson, Jessica Shively
August 30, 2018

fast friendly service with experience people TONY G Dealing with long term people. experienced and long term friendship, glad to see he is back. This is our 5 or 6 th lexus and they are GREAT vehicles More

by DHILDEBRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe, Tony Groppe
August 29, 2018

Excellent Service, as we now expect Fast, efficient and all done with a smile and a great attitude. Service and cooperation along with the ability to make decisions to help the customer. More

by ldharding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 28, 2018

Everything was fixed as requested I towed my car to Lexus of Mishawaka. Toni gave me an estimate and a loaner car so I could continue my life for the next few days. Everything was fi More

by GSOXENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 28, 2018

Poor communication from Service Manager The service manager never returned my phone call after I had a problem with the service work I paid for. I had to get in touch with Jessica Shively to More

by MMGRIERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Perry Watson IV, Jessica Shively, Tony Groppe
August 27, 2018

Oil change Service was great liked able to have a loaner car while waiting and a call with details of services and the price before service is rendered. More

by Kidney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
August 27, 2018

Great Place! This service center is awesome!!! Tony went above and beyond what I expected and I’m happy with their fix. And on a side note, I had a fabulous loan More

by Kellif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 27, 2018

Recall Airbag recall passenger side. Service tech| Mgr went out of his way to be nice, courteous, and friendly. He was going to give us a rental car for a da More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
August 24, 2018

Oil change I was told there would be a courtesy car for me but there was not when I got there. Had to wait 90 minutes and miss appointments More

by DAVIDPERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Shively
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