Jordan Lexus Of Mishawaka - Service Center

Service summary The loaner car was not very clean My car after service had a lot of smears on the inside and outside of windshield but otherwise cleaned Had to The loaner car was not very clean My car after service had a lot of smears on the inside and outside of windshield but otherwise cleaned Had to ask for a discount in tire cost. Was told the next day there was a discount on a set of four and they gave me that discount in addition to another cost. Never told me what tire options I might purchase. More

great experience Routine maintenance. During the safety check they determined that I needed rear brakes. Glad to know...and quickly taken care of. I trust the deale Routine maintenance. During the safety check they determined that I needed rear brakes. Glad to know...and quickly taken care of. I trust the dealership to keep me safe. More

Quite good but not great Everything was good as usual. What was different This time is the wash job left all kinds of water Spots all over my car which will take work to ge Everything was good as usual. What was different This time is the wash job left all kinds of water Spots all over my car which will take work to get rid of More

Excellent! They were able to work me in on the same day for maintenance and provided a loaner car. I was very impressed and would use them any time! Tony was a They were able to work me in on the same day for maintenance and provided a loaner car. I was very impressed and would use them any time! Tony was a great help as our service adviser and was conscientious and helpful! More

Service experience As usual they’re very friendly and helpful! I really liked the email detailing the additional work it needed and that I can approve or disapprove the As usual they’re very friendly and helpful! I really liked the email detailing the additional work it needed and that I can approve or disapprove the work. More

25000 mile check Honest, timely and friendly every time! Loaner car is always available. Every person is friendly and responsive. They never disappoint me. Keep up Honest, timely and friendly every time! Loaner car is always available. Every person is friendly and responsive. They never disappoint me. Keep up the good work! More

Outstanding service. Lexus of Mishawaka has set the bar for customer service which all companies should should strive to provide. Their customer service is 2nd to none. Lexus of Mishawaka has set the bar for customer service which all companies should should strive to provide. Their customer service is 2nd to none. More

Replace brakes As always great service at Lexus of Mishawaka. Tony was great and handled the transaction as expected first with my wife when she dropped the vehicle As always great service at Lexus of Mishawaka. Tony was great and handled the transaction as expected first with my wife when she dropped the vehicle off and then with me when I picked it up. Great job! Thanks as always. More

145K Service My three star rating is due to after service completion my vehicle never left the premises for a test drive. Reason why I know is I recorded my mileag My three star rating is due to after service completion my vehicle never left the premises for a test drive. Reason why I know is I recorded my mileage when I dropped it off. More

Blew several fuses I blew several fuses over the weekend due to my stupidity. I had my IS300 towed in to Lexus of mishawaka on Monday, and was able to get it back and pu I blew several fuses over the weekend due to my stupidity. I had my IS300 towed in to Lexus of mishawaka on Monday, and was able to get it back and put into storage the following day. The service writers, Andrew and Robert were both extremely helpful, and got in touch with me promptly and kept me updated. More