Jordan Lexus Of Mishawaka - Service Center

Excellent experience I have been getting service for my car since 2 yrs and I have received excellent service every time. Respond to call every time. Jesssica and Tony has I have been getting service for my car since 2 yrs and I have received excellent service every time. Respond to call every time. Jesssica and Tony has been of great help to me and are very professional, courteous. More

10/9/18 Service Jess did outstanding job In coordinating my recent service call. She was prompt in communicating with me throughout the day, providing a loner, and he Jess did outstanding job In coordinating my recent service call. She was prompt in communicating with me throughout the day, providing a loner, and her thoroughness in processing my paperwork. She displays an outgoing personality and listens to the customer closely. I appreciate that very much! More

Lexus Service Lexus service department is always friendly, courteous and respectful. A loaner car is always available which relieves stress of an overnight service Lexus service department is always friendly, courteous and respectful. A loaner car is always available which relieves stress of an overnight service. Wait area is clean, has large TV while you wait. Love the coffee bar and the fabulous restrooms. I have driven a Lexus SUV for 16 years. More

5k Service Everyone is kind and friendly. It seems as though they were short staffed but I have no complaints. I think Tony was my service guy, but it may hav Everyone is kind and friendly. It seems as though they were short staffed but I have no complaints. I think Tony was my service guy, but it may have been R.Grooms. More

1st maintenance appointment Everyone was very professional and treated me very well. That’s why we keep coming back to Lexus ! Jessica and the gentleman that greeted me were both Everyone was very professional and treated me very well. That’s why we keep coming back to Lexus ! Jessica and the gentleman that greeted me were both very impressive ! More

Problems with the steering I appreciate that the service personal took the time and drove the car twice to make sure the car was steering properly. The problem has been resolve I appreciate that the service personal took the time and drove the car twice to make sure the car was steering properly. The problem has been resolved. More

Missing services I was surprised that on the floor was some change that was not gathered up Nd cleaned under. I also asked for some hairline to be put in. No gas wa I was surprised that on the floor was some change that was not gathered up Nd cleaned under. I also asked for some hairline to be put in. No gas was put in the car More

Vernon Themm- RX350 This service Dept is excellent and does a really good job on our car I really like Jessica Shively and the service she supplies to us each time we com This service Dept is excellent and does a really good job on our car I really like Jessica Shively and the service she supplies to us each time we come in. In my opinion that girl deserves a raise, her customer service skills are top notched. More

Arrived and work done I was happy. Had Alexis 3:30 with a hundred and twenty thousand plus or minus miles and this was a winter review of the vehicle. In addition, there was a window pr Had Alexis 3:30 with a hundred and twenty thousand plus or minus miles and this was a winter review of the vehicle. In addition, there was a window problem and a rear gait problem. Both problems were solved. More

Very prompt and courteous Very nice lounge area and very friendly staff and very minimal wait time and car cleaned and vacuumed when they were finished. Very clean and neat ser Very nice lounge area and very friendly staff and very minimal wait time and car cleaned and vacuumed when they were finished. Very clean and neat service dept More