Jordan Lexus Of Mishawaka - Service Center

Impressive! Service is always friendly, timely and efficient. I appreciate the use of a Lexus or the wait is comfortable. Thank you so much for everything! Service is always friendly, timely and efficient. I appreciate the use of a Lexus or the wait is comfortable. Thank you so much for everything! More

Communication is great! Repairs don't always go smoothly. Receiving updates makes the best of the situation and keeps me as a loyal customer. Customer service at its best. Repairs don't always go smoothly. Receiving updates makes the best of the situation and keeps me as a loyal customer. Customer service at its best. More

Oiil change brake job Service was one fast. Jessica called me with quote for brakes and sensor replacement. Gave me a lovely loaner. Great service easy in and out Service was one fast. Jessica called me with quote for brakes and sensor replacement. Gave me a lovely loaner. Great service easy in and out More

Missing items from my vehicle I had to keep calling to check on when my vehicle would be done. When I picked it up there were personal items missing from my vehicle. I had to keep calling to check on when my vehicle would be done. When I picked it up there were personal items missing from my vehicle. More

Great service Lexus of Mishawaka is the best. Treated like family. They keep me informed about status of service/repair to better plan my day. Loaner is always appr Lexus of Mishawaka is the best. Treated like family. They keep me informed about status of service/repair to better plan my day. Loaner is always appreciated. More

The service personnel are very professional and friendly. Tony and Jessica are very polite and go out of their way to make sure I am satisfied. They take their time to explain things when asked, very knowledg Tony and Jessica are very polite and go out of their way to make sure I am satisfied. They take their time to explain things when asked, very knowledgeable about their profession. They would be the reason I would buy my next car from Lexus of Mishawaka. So important for me to be greeted professionally. More

Airbag recall Recall was completed with no charge to me. A brand new RX350 was provided to drive while repair was underway. When I picked up my vehicle my car had b Recall was completed with no charge to me. A brand new RX350 was provided to drive while repair was underway. When I picked up my vehicle my car had been washed and filled with fuel as a courtesy. I could not have asked for more. More

Servicing found a major problem Jessica handled everything beautifully, including the phone call to us to explain the problem they found with my car that needed to be fixed. It was Jessica handled everything beautifully, including the phone call to us to explain the problem they found with my car that needed to be fixed. It was expensive, but I'm so glad that they found the problem. I have every confidence that my car is now safe and working properly. More

Scheduled appointment quickly and easily Everyone is always so helpful and courteous.Beautiful loaner car and work was done quickly.I love going out to Lexus dealership-it's not only beautifu Everyone is always so helpful and courteous.Beautiful loaner car and work was done quickly.I love going out to Lexus dealership-it's not only beautiful but comfortable.Coffe, snacks great personnel-what more could you ask for and I love Alicja and we're glad Tony is back. More

wheel alignment I called to make the appointment and Tony was able to fit me in the same day. I was met with a friendly greeting and a smile. He explained how long i I called to make the appointment and Tony was able to fit me in the same day. I was met with a friendly greeting and a smile. He explained how long it may take and said to enjoy myself in the waiting room which has snacks ETC; after the car was finished , Tony explained what was done and asked if I had any questions. I was well pleased with the serviced that was performed in a timely matter. Again LEXUS has met my expectations. More