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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

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416 Reviews

416 Reviews of Jordan Lexus Of Mishawaka - Service Center

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November 10, 2018

Oiil change brake job Service was one fast. Jessica called me with quote for brakes and sensor replacement. Gave me a lovely loaner. Great service easy in and out More

by JULESARTJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A nice nce guy heled me set my phone with car. I dont know ihis name, Jessica Shively
November 08, 2018

Great service Lexus of Mishawaka is the best. Treated like family. They keep me informed about status of service/repair to better plan my day. Loaner is always appr More

by DIETWITHAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
November 08, 2018

The service personnel are very professional and friendly. Tony and Jessica are very polite and go out of their way to make sure I am satisfied. They take their time to explain things when asked, very knowledg More

by BRANDON.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively, Tony Groppe
November 08, 2018

Airbag recall Recall was completed with no charge to me. A brand new RX350 was provided to drive while repair was underway. When I picked up my vehicle my car had b More

by Mark H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
November 08, 2018

Servicing found a major problem Jessica handled everything beautifully, including the phone call to us to explain the problem they found with my car that needed to be fixed. It was More

by JIMDAYTON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
November 07, 2018

Scheduled appointment quickly and easily Everyone is always so helpful and courteous.Beautiful loaner car and work was done quickly.I love going out to Lexus dealership-it's not only beautifu More

by Lovelexus77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shively, Tony Groppe
November 07, 2018

wheel alignment I called to make the appointment and Tony was able to fit me in the same day. I was met with a friendly greeting and a smile. He explained how long i More

by DCPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
November 07, 2018

Recall service Top notch service and had a free loaner for my convenience also. Wife fell in love with the loaner. High recommend. Asked for price on oil change and More

by Raskal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Shively
November 07, 2018

10000 mile service was 5stars Amazing service, loaner car. Zero issues. Took care if recall I didn’t know about. I would recommend them. Car was washed and they put gas in it for m More

by TERESAB66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicja Debicka, Tony Groppe
November 07, 2018

Consistently excellent service The service here is consistently outstanding. Great people, know what they’re doing. Love the loaners and atmosphere They set the bar for all other d More

by Tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
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