Jordan Lexus Of Mishawaka - Service Center

1st six month service Extremely easy to schedule my 6 month factory recommended service. I originally scheduled by phone with a very courteous and helpful customer service Extremely easy to schedule my 6 month factory recommended service. I originally scheduled by phone with a very courteous and helpful customer service person. Afterwards I needed to reschedule. I used a link in the confirmation email I had received to pull up a calendar of available dates and times and was able to reset my appointment in literally seconds. When I arrived there was no waiting, I was greeted by my service person, confirmed the work to be done and was escorted to a very nice waiting area. The service took exactly as long as I was told, and while waiting I had access to beverages, snacks, reading materials and a huge screen tv in a very comfortable space. When I went to my car, it had been washed on the outside and cleaned inside-an unexpected bonus! The overall experience and people were all top notch! More

Regular Service I am always pleased with the service at Lexus! I look forward to seein Tony Groppe, assistant, who takes excellent care of all of me! The service tech I am always pleased with the service at Lexus! I look forward to seein Tony Groppe, assistant, who takes excellent care of all of me! The service techs are A+! More

Thorough .. private .. consise... worth it I called just hoping to get in during the busy holiday season .. As a business owner my time to take care of the things i need often takes a back seat I called just hoping to get in during the busy holiday season .. As a business owner my time to take care of the things i need often takes a back seat .. I took a chance and called .. fingers crossed, and clutching my hands asked by any chance would you have an availability tomorrow????? I was astounded with a kind response of certainly Mrs. Black ... I was thrilled it was the only time I had for God only knows in my schedule.. More

Put on your snow tires Always good to get the car ready for winter. Snow tires on and car washed etc. great work. Thanks for seeing us on short notice. Always good to get the car ready for winter. Snow tires on and car washed etc. great work. Thanks for seeing us on short notice. More

Lexus fixed I have always been handled with the utmost of care courtesy and professionalism this dealership is an awesome dealership and I will continue to do bu I have always been handled with the utmost of care courtesy and professionalism this dealership is an awesome dealership and I will continue to do business with them More

Service They went above and beyond !!! It was so easy to have my car serviced while they let me use another to run my errands. The convenience of that was pri They went above and beyond !!! It was so easy to have my car serviced while they let me use another to run my errands. The convenience of that was priceless!!!! More

Professional and pleasant service Tony is great! He is always helpful and informative, friendly and professional. I’ll come back for the customer service and more Lexus level of servi Tony is great! He is always helpful and informative, friendly and professional. I’ll come back for the customer service and more Lexus level of service. More

Lexus Sevice Everyone did a professional wonderful job in scheduling my appointment, replacing the broken mirror, cleaning the car and returning my Lexus RX 350 to Everyone did a professional wonderful job in scheduling my appointment, replacing the broken mirror, cleaning the car and returning my Lexus RX 350 to me. More

Great service Such wonderful stafff. Never have any issues and they are always helpful. I would highly recommend bringing your Lexus to this shop. This dealership i Such wonderful stafff. Never have any issues and they are always helpful. I would highly recommend bringing your Lexus to this shop. This dealership is the best I will never go anywhere else for service. More

Very good group! Happy with the service team. They actually emailed me to set up the appointment with a loaner car. It was done very quickly, 60k mike service with a Happy with the service team. They actually emailed me to set up the appointment with a loaner car. It was done very quickly, 60k mike service with alignment and was done by noon. Managers are always courteous and friendly. More