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Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

4.9
429 Reviews

429 Reviews of Jordan Lexus Of Mishawaka - Service Center

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January 17, 2019

Great service and professionalism. Awesome offer for free oil change with 10 non perishable goods which went to a good cause. Tony is always very profesional and very helpful every time More

by JONATHANVGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
January 17, 2019

Top Service Received a recall notice. Tony Groppe stayed in contact with me until the parts came in and proceeded to schedule a time to service my vehicle. He ha More

by GINAWAKEMAN46514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
January 16, 2019

Fantastic Experience I dropped our Lexus off for the 90K maintenance. Neal William Armstrong was our Customer Service Rep. From the onset he explained everything in deta More

by GALEANOGOIRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal William Armstrong
January 11, 2019

Great, as usual! Everyone at Lexsus if Mishawaka are always friendly and knowledgeable. Tony, in the service depart goes above and beyond in his ability to get everyth More

by CSWMICHIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
January 10, 2019

Always Great Service The service advisors always recognize and call me by my name. Very efficient check in process. Overall great job by the team. My 5th vehicle purchas More

by Ewf8562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vanden, Jessica Shively, Tony Groppe
January 09, 2019

It was great just rested and let them do the work . Because they are great in the care and work they do to keep me happy. They are very friendly and helpful. They help to get what you want and need do More

by CSCHULER001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do know there names, Perry Watson IV, Caleb Knapp, Tony Groppe
January 08, 2019

30K service Service was efficient. Only issue was the guy who was assigned to help me was polite but not very talkative or friendly. Not a big deal. Everything More

by DAHORNBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
January 08, 2019

Words match promises Lexus of Mishawaka was ready for me at the scheduled time, they provided a loaner car as I had requested, and the invoice specified the work done, mat More

by scgood42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Knapp, Tony Groppe
January 07, 2019

Outstanding Customer Service I called Lexus for help. I had run over something on the highway and it ruined one tire, Tony was the consummate ambassador! He was supportive, calmin More

by Bhakti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a lovely woman at the front desk, early morning, only one there, who is very personable and she does a great job of representing Lexus. I wish I remembered her name ., Tony Groppe
January 07, 2019

First 5,000 miles check up for a new Lexus RX350. Tony was very courteous and professional. He called me as soon as the car was ready. There were no delays. They also cleaned the car, both interi More

by LexusRX350
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
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