Back

Jordan Lexus Of Mishawaka - Service Center

Mishawaka, IN

4.9
429 Reviews

429 Reviews of Jordan Lexus Of Mishawaka - Service Center

Sort by
February 06, 2019

Excellence ....... as usual Always accommodating and prompt. Friendly Personnel from the service department as well as the mechanics working on our vehicle. Comfortable, accommod More

by FEDREV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
February 02, 2019

Just amazing I had a dead battery on one of the coldest days in Michiana. Roadside assistance could not get to me in time for my appointment. Lexus did. Tony a More

by LIGNEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brooks, Tony Groppe
January 28, 2019

Service plus Gave me a 10% coupon off my 30,000 mile service, and when my car could not be washed due to the cold, he filled up my tank which was very Low!!!! Th More

by Marpowsci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Armstrong
January 28, 2019

Service has improved under new leadership. Tony was very prompt and had a loaner vehicle ready and waiting for me. Love the new online scheduling process. More

by JAGOEN
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
January 25, 2019

Service Was done in a professional & prompt Manor the area was clean car came back washed I have nothing but good to day about Tony you’re lucky you have him More

by PKRAUSE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
January 24, 2019

2010 Lexus RX 350 I’ve had nothing but outstanding service from the service department. I bought a vehicle from another Lexus dealership that needed several repairs. Le More

by 2010 Lexus RX 350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
January 24, 2019

Always a great experience. Everyone goes the extra mile. I wasn’t originally supposed to get a loaner car for my oil change, but Tony got me one while my car was being serviced and that enabled me to get a b More

by JLM5201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
January 24, 2019

Clear explaination, honest and timely The service center is great. They offer the recommended services but they don’t pressure you. They kept their word and was very open and honest about More

by aylogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
January 22, 2019

Tune Up, Tire Rotation, Service Inspection, Air Bag Recall Neal Armstrong was very kind, knowledgeable, thorough, and great overall to deal with. He is pleasant, and personable. Thanks Neal for your service! More

by BOBMSUTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Armstrong
January 18, 2019

as good a service center as you could hope for Not only did they complete the maintenance service on time, they also performed a recall repair which I had not heard of until the next day. This sav More

by BTOWNKID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Groppe
...
14
...