Jordan Lexus Of Mishawaka - Service Center

Excellence ....... as usual Always accommodating and prompt. Friendly Personnel from the service department as well as the mechanics working on our vehicle. Comfortable, accommod Always accommodating and prompt. Friendly Personnel from the service department as well as the mechanics working on our vehicle. Comfortable, accommodating waiting area... Friendly personnel in waiting area More

Just amazing I had a dead battery on one of the coldest days in Michiana. Roadside assistance could not get to me in time for my appointment. Lexus did. Tony a I had a dead battery on one of the coldest days in Michiana. Roadside assistance could not get to me in time for my appointment. Lexus did. Tony and his team brought me a loaner car so I could get to my appointment. They took my car and fixed it and called me when it was done. I expressed my gratitude to Mr Brooks when I came in and he simply stated “ this the Lexus of Mishawaka service”. After more than 10 years of dealing with Lexus of Mishawaka you folks find new ways to blow my mind with your service. Thank you ! More

Service plus Gave me a 10% coupon off my 30,000 mile service, and when my car could not be washed due to the cold, he filled up my tank which was very Low!!!! Th Gave me a 10% coupon off my 30,000 mile service, and when my car could not be washed due to the cold, he filled up my tank which was very Low!!!! Then after driving out the door, we heard a strange rubbing sound and took it back in. They immediately found the cause, an ice chunk, and off we went! More

Service has improved under new leadership. Tony was very prompt and had a loaner vehicle ready and waiting for me. Love the new online scheduling process. has improved under new leadership. Tony was very prompt and had a loaner vehicle ready and waiting for me. Love the new online scheduling process. More

Service Was done in a professional & prompt Manor the area was clean car came back washed I have nothing but good to day about Tony you’re lucky you have him Was done in a professional & prompt Manor the area was clean car came back washed I have nothing but good to day about Tony you’re lucky you have him More

2010 Lexus RX 350 I’ve had nothing but outstanding service from the service department. I bought a vehicle from another Lexus dealership that needed several repairs. Le I’ve had nothing but outstanding service from the service department. I bought a vehicle from another Lexus dealership that needed several repairs. Lexus of Mishawaka has been very helpful in accommodating anything that I need. More

Always a great experience. Everyone goes the extra mile. I wasn’t originally supposed to get a loaner car for my oil change, but Tony got me one while my car was being serviced and that enabled me to get a b I wasn’t originally supposed to get a loaner car for my oil change, but Tony got me one while my car was being serviced and that enabled me to get a bunch of stuff done at home on my Friday off! Plus, I loved the suv he got me. Maybe my next Lexus will be an suv?? More

Clear explaination, honest and timely The service center is great. They offer the recommended services but they don’t pressure you. They kept their word and was very open and honest about The service center is great. They offer the recommended services but they don’t pressure you. They kept their word and was very open and honest about everything. More

Tune Up, Tire Rotation, Service Inspection, Air Bag Recall Neal Armstrong was very kind, knowledgeable, thorough, and great overall to deal with. He is pleasant, and personable. Thanks Neal for your service! Neal Armstrong was very kind, knowledgeable, thorough, and great overall to deal with. He is pleasant, and personable. Thanks Neal for your service! You are a great employee to work with. More

as good a service center as you could hope for Not only did they complete the maintenance service on time, they also performed a recall repair which I had not heard of until the next day. This sav Not only did they complete the maintenance service on time, they also performed a recall repair which I had not heard of until the next day. This saved me an extra trip-about 70 miles round trip. Thanks, Tony. More