Jordan Lexus Of Mishawaka - Service Center
Mishawaka, IN
416 Reviews of Jordan Lexus Of Mishawaka - Service Center
Service has improved under new leadership. Tony was very prompt and had a loaner vehicle ready and waiting for me. Love the new online scheduling process. has improved under new leadership. Tony was very prompt and had a loaner vehicle ready and waiting for me. Love the new online scheduling process. More
Service Was done in a professional & prompt Manor the area was clean car came back washed I have nothing but good to day about Tony you’re lucky you have him Was done in a professional & prompt Manor the area was clean car came back washed I have nothing but good to day about Tony you’re lucky you have him More
2010 Lexus RX 350 I’ve had nothing but outstanding service from the service department. I bought a vehicle from another Lexus dealership that needed several repairs. Le I’ve had nothing but outstanding service from the service department. I bought a vehicle from another Lexus dealership that needed several repairs. Lexus of Mishawaka has been very helpful in accommodating anything that I need. More
Always a great experience. Everyone goes the extra mile. I wasn’t originally supposed to get a loaner car for my oil change, but Tony got me one while my car was being serviced and that enabled me to get a b I wasn’t originally supposed to get a loaner car for my oil change, but Tony got me one while my car was being serviced and that enabled me to get a bunch of stuff done at home on my Friday off! Plus, I loved the suv he got me. Maybe my next Lexus will be an suv?? More
Clear explaination, honest and timely The service center is great. They offer the recommended services but they don’t pressure you. They kept their word and was very open and honest about The service center is great. They offer the recommended services but they don’t pressure you. They kept their word and was very open and honest about everything. More
Tune Up, Tire Rotation, Service Inspection, Air Bag Recall Neal Armstrong was very kind, knowledgeable, thorough, and great overall to deal with. He is pleasant, and personable. Thanks Neal for your service! Neal Armstrong was very kind, knowledgeable, thorough, and great overall to deal with. He is pleasant, and personable. Thanks Neal for your service! You are a great employee to work with. More
as good a service center as you could hope for Not only did they complete the maintenance service on time, they also performed a recall repair which I had not heard of until the next day. This sav Not only did they complete the maintenance service on time, they also performed a recall repair which I had not heard of until the next day. This saved me an extra trip-about 70 miles round trip. Thanks, Tony. More
Great service and professionalism. Awesome offer for free oil change with 10 non perishable goods which went to a good cause. Tony is always very profesional and very helpful every time Awesome offer for free oil change with 10 non perishable goods which went to a good cause. Tony is always very profesional and very helpful every time I come in to get my car serviced. I had a small issue with my car after I picked it up and tony said turn right around so they could fix it even though it was getting late and close to closing time. I will continue to get my car serviced here and definitely recommend them to everyone. More
Top Service Received a recall notice. Tony Groppe stayed in contact with me until the parts came in and proceeded to schedule a time to service my vehicle. He ha Received a recall notice. Tony Groppe stayed in contact with me until the parts came in and proceeded to schedule a time to service my vehicle. He has always been friendly and professional. Great service all the way around. More
Fantastic Experience I dropped our Lexus off for the 90K maintenance. Neal William Armstrong was our Customer Service Rep. From the onset he explained everything in deta I dropped our Lexus off for the 90K maintenance. Neal William Armstrong was our Customer Service Rep. From the onset he explained everything in detail and had everything ready for me to sign and pick up the loaner car. He called immediately after it was complete, spent time going over the service with me. The overall experience was fantastic!!! More