Jordan Lexus Of Mishawaka

Navagation System Issue When called,, Jessica Shively immediately set an appointment and provided a loaner car. Upon pickup today and a complete replacement, I was met with When called,, Jessica Shively immediately set an appointment and provided a loaner car. Upon pickup today and a complete replacement, I was met with a coustomers best hearing. "No Charge". "It's covered by your trusted LEXUS warranty". Thank You Mishawaka Lexus!!! Dave Keil More

Excellent service Friendly staff. Clean service room. Very helpful and thorough on the repairs. I like the constant communication throughout the process of the repair. Friendly staff. Clean service room. Very helpful and thorough on the repairs. I like the constant communication throughout the process of the repair. Always have a loaner car available to make it easier to schedule service. More

Excellent professionalism! Very professional. Very informative and patient with explinations of paperwork and car functions.very accommodating when I wanted my license plate co Very professional. Very informative and patient with explinations of paperwork and car functions.very accommodating when I wanted my license plate cover put on the new car as well as making sure the new car had the tires I wanted. More

IS 250 They were fast, accurate and professional. Had a loaner available for the weekend. Car was clean when I received it back. They followed with with t They were fast, accurate and professional. Had a loaner available for the weekend. Car was clean when I received it back. They followed with with the questions I had. More

Above and beyond my expectations; I'm stunned! I cannot express how grateful I am for the exceptional service I received, after speaking with GM Perry Watson IV. I was astounded and wish to say, "T I cannot express how grateful I am for the exceptional service I received, after speaking with GM Perry Watson IV. I was astounded and wish to say, "Thank you for exceeding my expectations in taking care of me." More

Friendly Staff. Quick Service The team at this dealership was friendly and efficient. My car was serviced quickly and efficiently. The staff made sure my needs were met during my w The team at this dealership was friendly and efficient. My car was serviced quickly and efficiently. The staff made sure my needs were met during my waiting time. More

Professional and on time service. We were met with a courteous reading and a smile. We requested a loaner so we could have lunch while our car was being serviced. Approximately two hou We were met with a courteous reading and a smile. We requested a loaner so we could have lunch while our car was being serviced. Approximately two hours later I received a call that all was ready. Again, we received courteous and professional service. More

Pleasant experience Was through & pleasant. Was busy at times with other customers, but Alicia stepped in to help take care of us in the meantime. Thank you. Was through & pleasant. Was busy at times with other customers, but Alicia stepped in to help take care of us in the meantime. Thank you. More

Maintenance visit The work was done in a reasonable amount of time. I was kept informed of the status of the work. Jessica is very professional and friendly. The work was done in a reasonable amount of time. I was kept informed of the status of the work. Jessica is very professional and friendly. More

routine maintenance I brought my RX350 in for 10,000 mile service and mentioned an intermittent clicking noise which Jessica and/or tech determined was some AA batteries I brought my RX350 in for 10,000 mile service and mentioned an intermittent clicking noise which Jessica and/or tech determined was some AA batteries I had in a small hidey hole in the console. This was a small insignificant problem but I was impressed they would even try to solve it. Thanks to all. More