Jordan Lexus Of Mishawaka

Professional and on time service. We were met with a courteous reading and a smile. We requested a loaner so we could have lunch while our car was being serviced. Approximately two hou We were met with a courteous reading and a smile. We requested a loaner so we could have lunch while our car was being serviced. Approximately two hours later I received a call that all was ready. Again, we received courteous and professional service. More

Pleasant experience Was through & pleasant. Was busy at times with other customers, but Alicia stepped in to help take care of us in the meantime. Thank you. Was through & pleasant. Was busy at times with other customers, but Alicia stepped in to help take care of us in the meantime. Thank you. More

Maintenance visit The work was done in a reasonable amount of time. I was kept informed of the status of the work. Jessica is very professional and friendly. The work was done in a reasonable amount of time. I was kept informed of the status of the work. Jessica is very professional and friendly. More

routine maintenance I brought my RX350 in for 10,000 mile service and mentioned an intermittent clicking noise which Jessica and/or tech determined was some AA batteries I brought my RX350 in for 10,000 mile service and mentioned an intermittent clicking noise which Jessica and/or tech determined was some AA batteries I had in a small hidey hole in the console. This was a small insignificant problem but I was impressed they would even try to solve it. Thanks to all. More

Best experience ever! Best experience I have ever had buying a car. Lexus iof Mishawaka is a first class operation!. Everyone in the dealership was so professional and buyi Best experience I have ever had buying a car. Lexus iof Mishawaka is a first class operation!. Everyone in the dealership was so professional and buying a car there was awesome. I will only ever drive a Lexus More

Routine service Brought my 2013 Lexus in for service. When I picked it up the car had been vacuumed and washed. I was provided an excellent vehicle as a loaner, this Brought my 2013 Lexus in for service. When I picked it up the car had been vacuumed and washed. I was provided an excellent vehicle as a loaner, this was a very welcome touch. Great dealership! More

Service Personnel They were very professional and efficient during the repair time. I called ahead and requested a loaner car and it was shupplied without any question They were very professional and efficient during the repair time. I called ahead and requested a loaner car and it was shupplied without any question. During the service I was contacted and giver the choice for additional repairs needed and they fixed them in a reasonable time. More

Service Tony did an awesome job is scheduling my service and keeping me up to date on the status. The car was immaculate when they returned it to me and every Tony did an awesome job is scheduling my service and keeping me up to date on the status. The car was immaculate when they returned it to me and everything they said they would do were done. More

Oil change Clean and comfortable lounge area. Attentive and courteous sales and service associates service was completed in a timely fashion and my vehicle was Clean and comfortable lounge area. Attentive and courteous sales and service associates service was completed in a timely fashion and my vehicle was returned to me clean. There was no pressure to perform additional services. I’m very satisfied. More

The best could not be treated better! Alicia, is the person that handled our sale. She made everything go smoothly. Completely organized. My husband and I were together and have always bee Alicia, is the person that handled our sale. She made everything go smoothly. Completely organized. My husband and I were together and have always been completely happy with this dealership. We have worked with Alicia before and would never work with anyone else. The service I had with my last two Sales. at Lexas is why I bought this car. Doug and Tony handled everything, always called me by name and I can’t imagine ever being treated better. I was in a terrible accident the car was totaled. My gradaughter and I walked away from it scared and soar but safe thanks to my RX400H. I’m 68 and could not imagine getting any other car or dealership. Thanks so much I will let every one I know how I feel. In the past I have sent John O’Brien, PJ Vandewalle, and will continue to recommend this dealership. Thanks Lexas of Mishawaka More