Jordan Lexus Of Mishawaka

Service = Tony Groppe I have been a customer for many years. I really enjoy working with Tony Groppe. He is extremely helpful, knowledgeable, and courteous. The dealersh I have been a customer for many years. I really enjoy working with Tony Groppe. He is extremely helpful, knowledgeable, and courteous. The dealership is very fortunate to have such a quality employee. More

Repairs were promptly and courteously dealt with. Thank you All staff members involved in addressing my Lexus repair needs responded promptly and attentively and were successful in getting my car diagnosed and All staff members involved in addressing my Lexus repair needs responded promptly and attentively and were successful in getting my car diagnosed and repaired immediately before the 4th of July Holiday. My thanks to everyone involved, including Jessica Shively and Robert Grooms. More

Fred review Jessica professional and excellent. Service done properly and on time. Waiting area nice and comfy. Seems like many sales folks around. Few customers. Jessica professional and excellent. Service done properly and on time. Waiting area nice and comfy. Seems like many sales folks around. Few customers. Service busy. More

Check Engine/O2 sensor service I have had my 2010 RX450H serviced here many times over the last several years. They are friendly, professional and have always done high quality serv I have had my 2010 RX450H serviced here many times over the last several years. They are friendly, professional and have always done high quality service on my Lexus. Tony is great to work with and always as nice as can be. The free loaner is a big plus. They did not have the part in stock so I got to drive a 2018 RX350 for the weekend. My only reason for not giving 5 stars is that cost of service is very high. Even with the discount Tony gave me the cost of replacing an O2 sensor was double what I could have payed at a local reputable service center. More

45k service Always great service. Tony is professional and always courteous Jessica always a pleasure to deal with. I also always appreciate the use of a loaner Always great service. Tony is professional and always courteous Jessica always a pleasure to deal with. I also always appreciate the use of a loaner vehicle during my service visits. More

New 2017 Lexus RX 400 H Purchase Worked with NormaJean at Lexus of Mishawaka. She worked with us and was very pleasant knowledgeable and efficient and helping us to purchase the S Worked with NormaJean at Lexus of Mishawaka. She worked with us and was very pleasant knowledgeable and efficient and helping us to purchase the SUV we were interested in. More

Fallen Shield I called as soon as I noticed the shield had fallen underneath my car, I called the dealership and I was immediately given an appointment by the serv I called as soon as I noticed the shield had fallen underneath my car, I called the dealership and I was immediately given an appointment by the service staff. Within 20 minutes I was at the dealership and given a loaner. Although I didn't see my normal service provider, he definitely checked in with me when I picked up my car later that afternoon. He wanted to make sure that everything was taken care of in a timely manner and I was satisfied. More

Norma Jean & Caleb patient & kind. Everyone at dealership friendly, smiled, made eye contact & offered refreshments. Norma Jean exceptional prompt at answering texts - even long after h Everyone at dealership friendly, smiled, made eye contact & offered refreshments. Norma Jean exceptional prompt at answering texts - even long after hours. Both Norma Jean & Caleb exceedingly patient. I had lots of questions & "panic attacks" ....as this was my first vehicle w/so much technology. Both have been reassuring that I can return anytime for help. I'd give them 5 Stars out of 5! I loved the BIG RED BOW - just like the Christmas time ads.......nice touch. This car was a 50th Wedding Anniversary from my husband and it had to be special.........and that it is! Thanks for making the buying experience a happy occasion! Nancy More

Love my Lexus Greg V. was our salesman years ago for my first Lexus. I stepped away from Lexus for awhike but knew It was time to make the move back. I immediately Greg V. was our salesman years ago for my first Lexus. I stepped away from Lexus for awhike but knew It was time to make the move back. I immediately remembered Greg, asked for him as our salesman & the rest is history. I drive away two days later in my beautiful Lexus SUV. I have only the highest recommendation for Lexus. Greg was attentive, knowledgeable, accommodating & kind. Thanks Lexus! More

Basic 3000 mile checkup. All is well. All done promptly and car seems to be fine. Let you know if any issues emerge. All service for auto done exclusively at L of M. All done promptly and car seems to be fine. Let you know if any issues emerge. All service for auto done exclusively at L of M. More