Jordan Lexus Of Mishawaka

Always good but missed mark this last time Took RX 350 in for service and informed sensor on park assist was faulty. Was told it wouldn’t fault when examined. Driving home it was going crazy an Took RX 350 in for service and informed sensor on park assist was faulty. Was told it wouldn’t fault when examined. Driving home it was going crazy and will need another service visit. Frustrating!!! More

Maintenance Great experience, car cleaned on top of it all and cleaned extremely well. Unrelated fix accomplished without any reservations. Very friendly and cour Great experience, car cleaned on top of it all and cleaned extremely well. Unrelated fix accomplished without any reservations. Very friendly and courteous.; will definitely be back More

Service you can trust I recently moved to Western Michigan from the West Coast. Finding a quality dealer like the one I left behind is very important to protect our investm I recently moved to Western Michigan from the West Coast. Finding a quality dealer like the one I left behind is very important to protect our investment. It is refreshing knowing Lexus of Mishawaka is a dealership that can be trusted. After speaking with Jessica the advisor and mechanic Garrett, I knew my baby was in good hands. More

Love Lexus of Mishawaka Lexus of Mishawaka has been a great dealership to deal with. We are very happy we found them. We live about 50 miles away from this dealership yet w Lexus of Mishawaka has been a great dealership to deal with. We are very happy we found them. We live about 50 miles away from this dealership yet we still keep coming back. We would NEVER go to Lexus of Merrillville which is closer to our house. One thing we are not crazy about is when you call for service and get transferred to some type of appointment making outside agency. They are not good. Please discontinue that. More

Happy again Every time I use the service center in Mishawaka I have a stellar experience. They communicate they fix all problems. Professional from beginning to e Every time I use the service center in Mishawaka I have a stellar experience. They communicate they fix all problems. Professional from beginning to end More

Service is Great! Management needs a service refresher! The service center is great!! They are friendly and clearly explain what needs to be done to your car. Also, the roadside assistance team was wonder The service center is great!! They are friendly and clearly explain what needs to be done to your car. Also, the roadside assistance team was wonderful when my battery was dead on a Friday night at midnight. They were informative and sent someone out to fix it right away. However, the dealership manager is not service oriented. When I went in on Saturday after the roadside service call, while apologetic, he took no steps to help the situation. He had no service loaners available and didn't take any steps to get me scheduled for service. He just kept saying "there is nothing I can do for you". That is not the type of service I expect after purchasing a "luxury" vehicle. More

Very helpful I have purchased 2 cars from Norma Jean, one for my 16 year old son and one for me. She searched for a reliable, used car that she knew would be safe I have purchased 2 cars from Norma Jean, one for my 16 year old son and one for me. She searched for a reliable, used car that she knew would be safe for a new driver and she stayed in the price range I gave her. When it was time for me to get a new car I knew she had to be the one I went to. The whole process was fast and easy. Thanks. More

Great service, as always. The services ce yeam is excellent. I am typically in for standard maintenance and have always been very satisfied. I trust the team to advise me as n The services ce yeam is excellent. I am typically in for standard maintenance and have always been very satisfied. I trust the team to advise me as needed and have never been disappointed. More

Happy I took my GS 350 in to get something looked at and when I got it back, the back bumper was scraped like someone backed into something with it. Not rea I took my GS 350 in to get something looked at and when I got it back, the back bumper was scraped like someone backed into something with it. Not realizing this until I got home, I told Tony about the issue and he got my car in to amend the issue fairly quickly! I appreciated the respect and understanding he showed me. I will only go to him when getting my car serviced. Thank you! More

Excellent service, always courteous. Have been coming to this dealership since returning to Michigan. Personnel have been knowledgeable and answered all questions I have had. I was glad Have been coming to this dealership since returning to Michigan. Personnel have been knowledgeable and answered all questions I have had. I was glad to see that Tony returned to the dealership. More