Jordan Lexus Of Mishawaka

Fallen Shield I called as soon as I noticed the shield had fallen underneath my car, I called the dealership and I was immediately given an appointment by the serv I called as soon as I noticed the shield had fallen underneath my car, I called the dealership and I was immediately given an appointment by the service staff. Within 20 minutes I was at the dealership and given a loaner. Although I didn't see my normal service provider, he definitely checked in with me when I picked up my car later that afternoon. He wanted to make sure that everything was taken care of in a timely manner and I was satisfied. More

Norma Jean & Caleb patient & kind. Everyone at dealership friendly, smiled, made eye contact & offered refreshments. Norma Jean exceptional prompt at answering texts - even long after h Everyone at dealership friendly, smiled, made eye contact & offered refreshments. Norma Jean exceptional prompt at answering texts - even long after hours. Both Norma Jean & Caleb exceedingly patient. I had lots of questions & "panic attacks" ....as this was my first vehicle w/so much technology. Both have been reassuring that I can return anytime for help. I'd give them 5 Stars out of 5! I loved the BIG RED BOW - just like the Christmas time ads.......nice touch. This car was a 50th Wedding Anniversary from my husband and it had to be special.........and that it is! Thanks for making the buying experience a happy occasion! Nancy More

Love my Lexus Greg V. was our salesman years ago for my first Lexus. I stepped away from Lexus for awhike but knew It was time to make the move back. I immediately Greg V. was our salesman years ago for my first Lexus. I stepped away from Lexus for awhike but knew It was time to make the move back. I immediately remembered Greg, asked for him as our salesman & the rest is history. I drive away two days later in my beautiful Lexus SUV. I have only the highest recommendation for Lexus. Greg was attentive, knowledgeable, accommodating & kind. Thanks Lexus! More

Basic 3000 mile checkup. All is well. All done promptly and car seems to be fine. Let you know if any issues emerge. All service for auto done exclusively at L of M. All done promptly and car seems to be fine. Let you know if any issues emerge. All service for auto done exclusively at L of M. More

Fantastic Norma was fantastic. My wife was extremely nervous And Normajeane was soo patient and friendly. Spent over 3 hours with us. made us feel special. Norma was fantastic. My wife was extremely nervous And Normajeane was soo patient and friendly. Spent over 3 hours with us. made us feel special. More

Top notch!!! Always a positive experience! Jessica has ALWAYS been professional, honest.....I like coming to the dealership!😊 I inherited the car from my mom, I Always a positive experience! Jessica has ALWAYS been professional, honest.....I like coming to the dealership!😊 I inherited the car from my mom, I would always hear my mom talk about "her friend from the Lexus dealership, she always takes such good care of me". I now am experiencing exactly what my mother was talking about!👍😊 More

Polite and professional I was treated well at Mishawaka Lexus. Very polite and efficient staff. Work was done in timely fashion and I was given a beautiful car to drive while I was treated well at Mishawaka Lexus. Very polite and efficient staff. Work was done in timely fashion and I was given a beautiful car to drive while work was completed. More

First class act. All the way around. This dealership does what it says it’s going to do, when it says it will happen and in the manner in which it was promised. This only can happen in a This dealership does what it says it’s going to do, when it says it will happen and in the manner in which it was promised. This only can happen in a business that is articulately managed and all employees know that they are valued as a part of the larger picture of success. More

Good follow up on service We brought our Lexus in for a new radiator. It was supposed to be fixed in a day but one of the mechanics mistakenly brought another vehicle in ahead We brought our Lexus in for a new radiator. It was supposed to be fixed in a day but one of the mechanics mistakenly brought another vehicle in ahead of ours potentially delaying the completion of our service. Tony rectified the situation and made sure our vehicle was completed in a timely manner. More

FANTASTIC SERVICE Tony Groppe and the service staff did a FANTASTIC JOB at my most recent service appointment. Quick in, quick out, I Was extremely pleased. Vehicle w Tony Groppe and the service staff did a FANTASTIC JOB at my most recent service appointment. Quick in, quick out, I Was extremely pleased. Vehicle was returned to me very clean, inside and out. GREAT JOB TONY! More