Jordan Lexus Of Mishawaka

Very helpful I have purchased 2 cars from Norma Jean, one for my 16 year old son and one for me. She searched for a reliable, used car that she knew would be safe I have purchased 2 cars from Norma Jean, one for my 16 year old son and one for me. She searched for a reliable, used car that she knew would be safe for a new driver and she stayed in the price range I gave her. When it was time for me to get a new car I knew she had to be the one I went to. The whole process was fast and easy. Thanks. More

Great service, as always. The services ce yeam is excellent. I am typically in for standard maintenance and have always been very satisfied. I trust the team to advise me as n The services ce yeam is excellent. I am typically in for standard maintenance and have always been very satisfied. I trust the team to advise me as needed and have never been disappointed. More

Happy I took my GS 350 in to get something looked at and when I got it back, the back bumper was scraped like someone backed into something with it. Not rea I took my GS 350 in to get something looked at and when I got it back, the back bumper was scraped like someone backed into something with it. Not realizing this until I got home, I told Tony about the issue and he got my car in to amend the issue fairly quickly! I appreciated the respect and understanding he showed me. I will only go to him when getting my car serviced. Thank you! More

Excellent service, always courteous. Have been coming to this dealership since returning to Michigan. Personnel have been knowledgeable and answered all questions I have had. I was glad Have been coming to this dealership since returning to Michigan. Personnel have been knowledgeable and answered all questions I have had. I was glad to see that Tony returned to the dealership. More

Service = Tony Groppe I have been a customer for many years. I really enjoy working with Tony Groppe. He is extremely helpful, knowledgeable, and courteous. The dealersh I have been a customer for many years. I really enjoy working with Tony Groppe. He is extremely helpful, knowledgeable, and courteous. The dealership is very fortunate to have such a quality employee. More

Repairs were promptly and courteously dealt with. Thank you All staff members involved in addressing my Lexus repair needs responded promptly and attentively and were successful in getting my car diagnosed and All staff members involved in addressing my Lexus repair needs responded promptly and attentively and were successful in getting my car diagnosed and repaired immediately before the 4th of July Holiday. My thanks to everyone involved, including Jessica Shively and Robert Grooms. More

Fred review Jessica professional and excellent. Service done properly and on time. Waiting area nice and comfy. Seems like many sales folks around. Few customers. Jessica professional and excellent. Service done properly and on time. Waiting area nice and comfy. Seems like many sales folks around. Few customers. Service busy. More

Check Engine/O2 sensor service I have had my 2010 RX450H serviced here many times over the last several years. They are friendly, professional and have always done high quality serv I have had my 2010 RX450H serviced here many times over the last several years. They are friendly, professional and have always done high quality service on my Lexus. Tony is great to work with and always as nice as can be. The free loaner is a big plus. They did not have the part in stock so I got to drive a 2018 RX350 for the weekend. My only reason for not giving 5 stars is that cost of service is very high. Even with the discount Tony gave me the cost of replacing an O2 sensor was double what I could have payed at a local reputable service center. More

45k service Always great service. Tony is professional and always courteous Jessica always a pleasure to deal with. I also always appreciate the use of a loaner Always great service. Tony is professional and always courteous Jessica always a pleasure to deal with. I also always appreciate the use of a loaner vehicle during my service visits. More

New 2017 Lexus RX 400 H Purchase Worked with NormaJean at Lexus of Mishawaka. She worked with us and was very pleasant knowledgeable and efficient and helping us to purchase the S Worked with NormaJean at Lexus of Mishawaka. She worked with us and was very pleasant knowledgeable and efficient and helping us to purchase the SUV we were interested in. More