Jordan Lexus Of Mishawaka

Tire valves Replaced valves for all four tires. Service was prompt and reasonable. They do a great job at Lexus of Mishawaka and were good at accommodating my sch Replaced valves for all four tires. Service was prompt and reasonable. They do a great job at Lexus of Mishawaka and were good at accommodating my schedule. More

Pleasure dealing with Normajean We called Lexus dealer with a question regarding the car, but to be honest, we were going to go for cheaper option than Lexus dealer. But Normajean i We called Lexus dealer with a question regarding the car, but to be honest, we were going to go for cheaper option than Lexus dealer. But Normajean is so knowledgeable about Lexus car, and about the different experience and value between Lexus dealer and other dealer, that after talking to her on the phone we decided to visit the Lexus dealership she worked in. The dealdership is very friendly and comfortable and Normajean is just as knowledgeable and sincere in person as on the phone. She explained to us the value of certified Lexus, the various benefits of owning a Lexus. She also shared her own experience as a 20 plus year owner of Lexus. Her father is a mechanics so when she explained the benefit of Lexus to us, it is highly credible. She is also very polite and considerate of our decision process. We got our car yesterday and that was also a very pleasant experience, which I wouldn't spoil by disclosing here. Overall, our experience is GREAT and we like Normajean a lot. You can trust her. More

Always Customer Friendly I have been doing business with Lexus of Mishawaka for over 5 years and to-date have always had nothing but positive experiences. This includes the pu I have been doing business with Lexus of Mishawaka for over 5 years and to-date have always had nothing but positive experiences. This includes the purchase of 2 new vehicles and servicing of the first one for the full 5+ years. The second vehicle was just purchased this week. I look forward to continuing my relationship with this outstanding dealership. More

Complete Safety Inspection of ‘08 ES350 I was buying Brought in ‘08 ES350 from at another dealership because we trust our Servive Professionals here to help us determine if it was a safe & sound enough “ Brought in ‘08 ES350 from at another dealership because we trust our Servive Professionals here to help us determine if it was a safe & sound enough “first car” for my 2 young teen drivers! Totally felt confident and discussed all details! Thank you again for your honest and thorough service!! More

fast friendly service with experience people TONY G Dealing with long term people. experienced and long term friendship, glad to see he is back. This is our 5 or 6 th lexus and they are GREAT vehicles Dealing with long term people. experienced and long term friendship, glad to see he is back. This is our 5 or 6 th lexus and they are GREAT vehicles. 400 H with 180 ,000 miles and still going. More

Excellent Service, as we now expect Fast, efficient and all done with a smile and a great attitude. Service and cooperation along with the ability to make decisions to help the customer. Fast, efficient and all done with a smile and a great attitude. Service and cooperation along with the ability to make decisions to help the customer. More

Everything was fixed as requested I towed my car to Lexus of Mishawaka. Toni gave me an estimate and a loaner car so I could continue my life for the next few days. Everything was fi I towed my car to Lexus of Mishawaka. Toni gave me an estimate and a loaner car so I could continue my life for the next few days. Everything was fixed as estimated. More

Poor communication from Service Manager The service manager never returned my phone call after I had a problem with the service work I paid for. I had to get in touch with Jessica Shively to The service manager never returned my phone call after I had a problem with the service work I paid for. I had to get in touch with Jessica Shively to get my problem handled. She is very professional and gets things done. Service Manager is not very friendly or customer oriented in My opinion. More

Second car purchased Had a great experience purchasing my second Lexus from Shirley. She was able to get me in a vehicles I felt good about. Really appreciate all her help Had a great experience purchasing my second Lexus from Shirley. She was able to get me in a vehicles I felt good about. Really appreciate all her help More

Oil change Service was great liked able to have a loaner car while waiting and a call with details of services and the price before service is rendered. Service was great liked able to have a loaner car while waiting and a call with details of services and the price before service is rendered. More