Jordan Lexus Of Mishawaka

Excellent! They were able to work me in on the same day for maintenance and provided a loaner car. I was very impressed and would use them any time! Tony was a They were able to work me in on the same day for maintenance and provided a loaner car. I was very impressed and would use them any time! Tony was a great help as our service adviser and was conscientious and helpful! More

Service experience As usual they’re very friendly and helpful! I really liked the email detailing the additional work it needed and that I can approve or disapprove the As usual they’re very friendly and helpful! I really liked the email detailing the additional work it needed and that I can approve or disapprove the work. More

25000 mile check Honest, timely and friendly every time! Loaner car is always available. Every person is friendly and responsive. They never disappoint me. Keep up Honest, timely and friendly every time! Loaner car is always available. Every person is friendly and responsive. They never disappoint me. Keep up the good work! More

Outstanding service. Lexus of Mishawaka has set the bar for customer service which all companies should should strive to provide. Their customer service is 2nd to none. Lexus of Mishawaka has set the bar for customer service which all companies should should strive to provide. Their customer service is 2nd to none. More

Buying a SUV Every one very kind. Very easy to work with. I am the type of person who needs hands on to learn. I had to go to a You Tube video to see all th Every one very kind. Very easy to work with. I am the type of person who needs hands on to learn. I had to go to a You Tube video to see all the features this SUV offered. Service Center very professional. More

Replace brakes As always great service at Lexus of Mishawaka. Tony was great and handled the transaction as expected first with my wife when she dropped the vehicle As always great service at Lexus of Mishawaka. Tony was great and handled the transaction as expected first with my wife when she dropped the vehicle off and then with me when I picked it up. Great job! Thanks as always. More

145K Service My three star rating is due to after service completion my vehicle never left the premises for a test drive. Reason why I know is I recorded my mileag My three star rating is due to after service completion my vehicle never left the premises for a test drive. Reason why I know is I recorded my mileage when I dropped it off. More

Quick and point on. Our salesman was a very nice man. He answered all our questions. This is our 2nd RX350 and I love it. I do think Lexus needs some prettier colors. Our salesman was a very nice man. He answered all our questions. This is our 2nd RX350 and I love it. I do think Lexus needs some prettier colors. More

Blew several fuses I blew several fuses over the weekend due to my stupidity. I had my IS300 towed in to Lexus of mishawaka on Monday, and was able to get it back and pu I blew several fuses over the weekend due to my stupidity. I had my IS300 towed in to Lexus of mishawaka on Monday, and was able to get it back and put into storage the following day. The service writers, Andrew and Robert were both extremely helpful, and got in touch with me promptly and kept me updated. More

55,000 miles maintenance They were very busy so they had car 3.25 hours for tire rotation and usual checks. That’s fine except I was told 90 minutes! I still appreciate the se They were very busy so they had car 3.25 hours for tire rotation and usual checks. That’s fine except I was told 90 minutes! I still appreciate the service department and their customer service! More