Jordan Lexus Of Mishawaka

5000 mile service I took my vehicle in for its standard 5000 mile check up. I was pleased with the price, cleanliness of my vehicle, and appreciated having a loaner so I took my vehicle in for its standard 5000 mile check up. I was pleased with the price, cleanliness of my vehicle, and appreciated having a loaner so I could get to a very important meeting. the customer service is always exceptional and I couldn’t imagine shopping anyplace else. More

Excellent experience I have been getting service for my car since 2 yrs and I have received excellent service every time. Respond to call every time. Jesssica and Tony has I have been getting service for my car since 2 yrs and I have received excellent service every time. Respond to call every time. Jesssica and Tony has been of great help to me and are very professional, courteous. More

10/9/18 Service Jess did outstanding job In coordinating my recent service call. She was prompt in communicating with me throughout the day, providing a loner, and he Jess did outstanding job In coordinating my recent service call. She was prompt in communicating with me throughout the day, providing a loner, and her thoroughness in processing my paperwork. She displays an outgoing personality and listens to the customer closely. I appreciate that very much! More

Lexus Service Lexus service department is always friendly, courteous and respectful. A loaner car is always available which relieves stress of an overnight service Lexus service department is always friendly, courteous and respectful. A loaner car is always available which relieves stress of an overnight service. Wait area is clean, has large TV while you wait. Love the coffee bar and the fabulous restrooms. I have driven a Lexus SUV for 16 years. More

5k Service Everyone is kind and friendly. It seems as though they were short staffed but I have no complaints. I think Tony was my service guy, but it may hav Everyone is kind and friendly. It seems as though they were short staffed but I have no complaints. I think Tony was my service guy, but it may have been R.Grooms. More

Good car buying experience Our salseman was great, very personable and made our experience a positive one. Would definitely ask for him in the future, as I plan to remain part o Our salseman was great, very personable and made our experience a positive one. Would definitely ask for him in the future, as I plan to remain part of the Lexus family. More

1st maintenance appointment Everyone was very professional and treated me very well. That’s why we keep coming back to Lexus ! Jessica and the gentleman that greeted me were both Everyone was very professional and treated me very well. That’s why we keep coming back to Lexus ! Jessica and the gentleman that greeted me were both very impressive ! More

Used Lexus purchase Very good experience at Lexus of Mishawaka. Noah did a great job at understanding our needs and matching his inventory with those needs. We were not Very good experience at Lexus of Mishawaka. Noah did a great job at understanding our needs and matching his inventory with those needs. We were not going to buy a car right away but the deal he and his manager put together made it a “no brained” decision. More

Problems with the steering I appreciate that the service personal took the time and drove the car twice to make sure the car was steering properly. The problem has been resolve I appreciate that the service personal took the time and drove the car twice to make sure the car was steering properly. The problem has been resolved. More

Missing services I was surprised that on the floor was some change that was not gathered up Nd cleaned under. I also asked for some hairline to be put in. No gas wa I was surprised that on the floor was some change that was not gathered up Nd cleaned under. I also asked for some hairline to be put in. No gas was put in the car More