Jordan Lexus Of Mishawaka

Once again they provide top notch customer service starting with the front end staff to the extraordinary service department. They almost feel like family! starting with the front end staff to the extraordinary service department. They almost feel like family! More

Michael Beaver is the best customer service representative you could ask for. When I was waiting for my care every person had great things to say about him representative you could ask for. When I was waiting for my care every person had great things to say about him More

I can't say enough great things about my experience with Teruko, Tyler, and Jordan Lexas. Because we live 2 hours away, all my communication prior to the purchase (on Christmas Eve) was through text, email Teruko, Tyler, and Jordan Lexas. Because we live 2 hours away, all my communication prior to the purchase (on Christmas Eve) was through text, email, and phone calls. Teruko was nothing short of AMAZING to work with! Her personality, passion, work ethic, knowledge, and communication are unparalleled. She was so patient with me as I asked a ton of questions, had her send additional pictures of the car (I purchased a Lexus Certified Pre-owned), and work with me to get the best deal possible. We worked with Tyler on the financing, and it was the fastest process I have ever gone through. Both Tyler and Teruko were the epitome of professionalism and trustworthiness. Buying a car has never been a "fun" experience but this time it was. I wish we lived closer so I could have all my maintenance done at Jordan Lexus and could get to see these amazing people more often—they really are the type of people you would want to be friends with. Thank you for the wonderful experience! More

Ian, Tyler, and our salesman Kenny were exceptional! My 1st Lexus, and won't be my last. My 1st Lexus, and won't be my last. More

Russ was amazing! He was patient with me and explained the entire process. I love my new Lexus! He was patient with me and explained the entire process. I love my new Lexus! More

Very transparent, friendly employees, very patient and very helpful. The process did not take long through finance and there was no pressure. very helpful. The process did not take long through finance and there was no pressure. More

I never thought I'd buy a Lexus because I thought they were outside my price range, and because I was raised GM-only. However, after doing some research, I was considering buying a Lexus UX 250h if the pr were outside my price range, and because I was raised GM-only. However, after doing some research, I was considering buying a Lexus UX 250h if the price was right, and Jordan Lexus' price couldn't be beat. Seriously, their F Sport UX was better priced than all dealers *and* private sellers in the Midwest. I had to wait on hold for a little longer than expected to find out if the vehicle was still available, but once I chatted with Kenny, the process was seamless. The facilities were top notch. The car was perfect. Andrew, the manager, brought hot chocolate to my little girls and even asked them how hot they wanted it. Kenny, our salesman, was both professional and personable. Not a lot of wiggle room to negotiate the price, but that was expected since the car was such a good deal. Tyler, the financial specialist, made everything super easy to understand and worked super quickly. Overall, the best dealership experience I've ever had, and we love the car. More

Teruko was excellent to work with. She was waiting on us to arrive and had the car we came in for ready to go for a test drive, parked right outside the front door. She was kind, knowl She was waiting on us to arrive and had the car we came in for ready to go for a test drive, parked right outside the front door. She was kind, knowledgeable, and got the deal done without any hassle. Tyler in finance was also great to work with. He had everything ready to go and got us in and out of finance in 30 minutes, all while thoroughly explaining every page and stopping to ask if we had any questions multiple times. This was a excellent experience and definitely worth the 2.5 hour drive from Chicago! Our service at our local dealer here was no where near comparable, thank you Jordan Lexus for going above and beyond! More

We're very happy with our Lexus and the service we were given! Juan Sandoval is the most amiable and patient sales person I've ever encountered. His demeanor and honesty sold us our vehicle! Kudos to Juan given! Juan Sandoval is the most amiable and patient sales person I've ever encountered. His demeanor and honesty sold us our vehicle! Kudos to Juan and Jordan! More

This dealership was awesome to work with! We called about a vehicle we liked in the am and purchased it by that evening. The sales team and management team are all very accommodating and made We called about a vehicle we liked in the am and purchased it by that evening. The sales team and management team are all very accommodating and made the process easy as could be. 10/10 would recommend. More