Jordan Lexus Of Mishawaka

Great service Lexus of Mishawaka is the best. Treated like family. They keep me informed about status of service/repair to better plan my day. Loaner is always appr Lexus of Mishawaka is the best. Treated like family. They keep me informed about status of service/repair to better plan my day. Loaner is always appreciated. More

The service personnel are very professional and friendly. Tony and Jessica are very polite and go out of their way to make sure I am satisfied. They take their time to explain things when asked, very knowledg Tony and Jessica are very polite and go out of their way to make sure I am satisfied. They take their time to explain things when asked, very knowledgeable about their profession. They would be the reason I would buy my next car from Lexus of Mishawaka. So important for me to be greeted professionally. More

Airbag recall Recall was completed with no charge to me. A brand new RX350 was provided to drive while repair was underway. When I picked up my vehicle my car had b Recall was completed with no charge to me. A brand new RX350 was provided to drive while repair was underway. When I picked up my vehicle my car had been washed and filled with fuel as a courtesy. I could not have asked for more. More

Servicing found a major problem Jessica handled everything beautifully, including the phone call to us to explain the problem they found with my car that needed to be fixed. It was Jessica handled everything beautifully, including the phone call to us to explain the problem they found with my car that needed to be fixed. It was expensive, but I'm so glad that they found the problem. I have every confidence that my car is now safe and working properly. More

Scheduled appointment quickly and easily Everyone is always so helpful and courteous.Beautiful loaner car and work was done quickly.I love going out to Lexus dealership-it's not only beautifu Everyone is always so helpful and courteous.Beautiful loaner car and work was done quickly.I love going out to Lexus dealership-it's not only beautiful but comfortable.Coffe, snacks great personnel-what more could you ask for and I love Alicja and we're glad Tony is back. More

wheel alignment I called to make the appointment and Tony was able to fit me in the same day. I was met with a friendly greeting and a smile. He explained how long i I called to make the appointment and Tony was able to fit me in the same day. I was met with a friendly greeting and a smile. He explained how long it may take and said to enjoy myself in the waiting room which has snacks ETC; after the car was finished , Tony explained what was done and asked if I had any questions. I was well pleased with the serviced that was performed in a timely matter. Again LEXUS has met my expectations. More

Recall service Top notch service and had a free loaner for my convenience also. Wife fell in love with the loaner. High recommend. Asked for price on oil change and Top notch service and had a free loaner for my convenience also. Wife fell in love with the loaner. High recommend. Asked for price on oil change and lower than most places. More

10000 mile service was 5stars Amazing service, loaner car. Zero issues. Took care if recall I didn’t know about. I would recommend them. Car was washed and they put gas in it for m Amazing service, loaner car. Zero issues. Took care if recall I didn’t know about. I would recommend them. Car was washed and they put gas in it for me. More

Consistently excellent service The service here is consistently outstanding. Great people, know what they’re doing. Love the loaners and atmosphere They set the bar for all other d The service here is consistently outstanding. Great people, know what they’re doing. Love the loaners and atmosphere They set the bar for all other dealerships. More

Great service BUT keep it up I love being in Lexus dealer, they knew I was in a hurry and did good but it could be better. They didn’t have any car I could borrow. I waited this t I love being in Lexus dealer, they knew I was in a hurry and did good but it could be better. They didn’t have any car I could borrow. I waited this time was ok they didn’t take so long but sometimes people is busy and would be nice to have available Cars so we can run errands. Finally they have my car but this time they didn’t wash it or cleaned it on the inside. I understand they were trying to hurry up but is plus the extra service. Besides that. Everything was great! More