Jordan Lexus Of Mishawaka

1st six month service Extremely easy to schedule my 6 month factory recommended service. I originally scheduled by phone with a very courteous and helpful customer service Extremely easy to schedule my 6 month factory recommended service. I originally scheduled by phone with a very courteous and helpful customer service person. Afterwards I needed to reschedule. I used a link in the confirmation email I had received to pull up a calendar of available dates and times and was able to reset my appointment in literally seconds. When I arrived there was no waiting, I was greeted by my service person, confirmed the work to be done and was escorted to a very nice waiting area. The service took exactly as long as I was told, and while waiting I had access to beverages, snacks, reading materials and a huge screen tv in a very comfortable space. When I went to my car, it had been washed on the outside and cleaned inside-an unexpected bonus! The overall experience and people were all top notch! More

Fantastic Working with Lexus of Mishawaka is and was the best experience my wife and I have every had. We had bought a used X5 from them about 6 years ago. Th Working with Lexus of Mishawaka is and was the best experience my wife and I have every had. We had bought a used X5 from them about 6 years ago. This time we bought a used Lexus RX350 this time. Strongly recommend them. More

Regular Service I am always pleased with the service at Lexus! I look forward to seein Tony Groppe, assistant, who takes excellent care of all of me! The service tech I am always pleased with the service at Lexus! I look forward to seein Tony Groppe, assistant, who takes excellent care of all of me! The service techs are A+! More

Norma Jean was wonderful I had a very enjoyable experience, Norma Jean was polite and so easy to talk too. The car is amazing, the experience was wonderful, and Norma Jean is I had a very enjoyable experience, Norma Jean was polite and so easy to talk too. The car is amazing, the experience was wonderful, and Norma Jean is great. Note to service department, the tires were greatly over inflated. More

Thorough .. private .. consise... worth it I called just hoping to get in during the busy holiday season .. As a business owner my time to take care of the things i need often takes a back seat I called just hoping to get in during the busy holiday season .. As a business owner my time to take care of the things i need often takes a back seat .. I took a chance and called .. fingers crossed, and clutching my hands asked by any chance would you have an availability tomorrow????? I was astounded with a kind response of certainly Mrs. Black ... I was thrilled it was the only time I had for God only knows in my schedule.. More

Put on your snow tires Always good to get the car ready for winter. Snow tires on and car washed etc. great work. Thanks for seeing us on short notice. Always good to get the car ready for winter. Snow tires on and car washed etc. great work. Thanks for seeing us on short notice. More

Lexus fixed I have always been handled with the utmost of care courtesy and professionalism this dealership is an awesome dealership and I will continue to do bu I have always been handled with the utmost of care courtesy and professionalism this dealership is an awesome dealership and I will continue to do business with them More

Service They went above and beyond !!! It was so easy to have my car serviced while they let me use another to run my errands. The convenience of that was pri They went above and beyond !!! It was so easy to have my car serviced while they let me use another to run my errands. The convenience of that was priceless!!!! More

Professional and pleasant service Tony is great! He is always helpful and informative, friendly and professional. I’ll come back for the customer service and more Lexus level of servi Tony is great! He is always helpful and informative, friendly and professional. I’ll come back for the customer service and more Lexus level of service. More

Awesome delivery!! Excellent staff. Purchased an ES 350 and had it delivered to me in Michigan. The vehicle arrived as scheduled down to the minute. The documentation/fi Excellent staff. Purchased an ES 350 and had it delivered to me in Michigan. The vehicle arrived as scheduled down to the minute. The documentation/finalization process was seamless and painless. More