Jordan Lexus Of Mishawaka

Excellence! Norma Jean and Robert to work with. From start to finish they made the experience amazing. I would for sure go to them first with my next time buying Norma Jean and Robert to work with. From start to finish they made the experience amazing. I would for sure go to them first with my next time buying a vehicle. More

Regular service maintenance No delays in dropping the car off and picking it up in the service department. Car was ready at the time promised when it was dropped off. As always No delays in dropping the car off and picking it up in the service department. Car was ready at the time promised when it was dropped off. As always, the car was detailed inside and out. More

very good and respectful service This was my first service appointment at Lexus of Mishawaka. I was very pleased. They treated me respectfully and offered me a loaner car while mine This was my first service appointment at Lexus of Mishawaka. I was very pleased. They treated me respectfully and offered me a loaner car while mine was being worked on, which I REALLY appreciated. My car was fixed in a timely manner. More

Exceptional Our salesman did an outstanding job for us. He answered several texts from me after five and on the weekend. All info info and instructions were accur Our salesman did an outstanding job for us. He answered several texts from me after five and on the weekend. All info info and instructions were accurate and correct. More

Repair broken lug nut I would like to thank lexus for helping my wife get her car fixed and back on the road providing her a loaner until they could complete the repair th I would like to thank lexus for helping my wife get her car fixed and back on the road providing her a loaner until they could complete the repair the service and timing of completion was fantastic and the tech helped with a few questions and helping her understand the details was very much appreciated your whole group was great. More

Regular scheduled service I was happy with the entire experience which went well and quite quickly with an immediate loaner available and a clean car and service before the tim I was happy with the entire experience which went well and quite quickly with an immediate loaner available and a clean car and service before the time allowed. More

135k service I was impressed by the service consultant, Neal Armstrong, and the crew that worked on my car. I brought it in for a regular oil change, but upon insp I was impressed by the service consultant, Neal Armstrong, and the crew that worked on my car. I brought it in for a regular oil change, but upon inspection they alerted me (via text message) that my brake pads were worn and may need to be replaced. That required keeping my car overnight. So, they let me keep the loaner vehicle until my car was finished. They were timely and fair with price! Thanks, Lexus of Mishawaka! More

Friendly efficient service I frequently use the service department for oil changes and find everyone very friendly and efficient. It also is nice to know they are inspecting th I frequently use the service department for oil changes and find everyone very friendly and efficient. It also is nice to know they are inspecting the vehicle for potential repairs that might be needed. More

The customer service is excellent!!! I like the way they treat you as a person. They take time with you, while trying to find a car. Excellent service and very helpful. I like the way they treat you as a person. They take time with you, while trying to find a car. Excellent service and very helpful. More

service Tony Groppe is very professional, helpful and respectful. He conducts business in a very efficient manner. He is a very good asset to your company. Tony Groppe is very professional, helpful and respectful. He conducts business in a very efficient manner. He is a very good asset to your company. More