Jordan Lexus Of Mishawaka

First 5,000 miles check up for a new Lexus RX350. Tony was very courteous and professional. He called me as soon as the car was ready. There were no delays. They also cleaned the car, both interi Tony was very courteous and professional. He called me as soon as the car was ready. There were no delays. They also cleaned the car, both interior and exterior, and filled the gas! More

Awesome Lexus of Mishawaka consistently provides superior customer service. Greg was professional and friendly. Mr Watson was also kind as well. I would recom Lexus of Mishawaka consistently provides superior customer service. Greg was professional and friendly. Mr Watson was also kind as well. I would recommend this dealership to anyone More

Routine maintenance My only concern on my visit was the length of time it took to complete the work. Nothing out of the ordinary was done for a 5 hour visit. Thank goodne My only concern on my visit was the length of time it took to complete the work. Nothing out of the ordinary was done for a 5 hour visit. Thank goodness I had a loaner but next time I'm going to drive it home and return it another day. I came from out of state so it wasn't like I could go home to wait. Their special probably caused an abundance of appts which needs to be relayed to customer. More

Interval service the an issue afterwards Had a routine service. Was complimentary as part of certification, yet previous interval service at Tom Wood Indy was charged $500. Tony made sure I k Had a routine service. Was complimentary as part of certification, yet previous interval service at Tom Wood Indy was charged $500. Tony made sure I knew what I was eligible for and due. Had cosmetic damage to rear back wheel. Tom Wood said I was ineligible for. Tony of Mishawaka service clarified I was indeed eligible based on $1000 insurance when vehicle purchased at Merrillville Lexus. Very pleased with Tony and service. J More

Review Professional and reasonable. Had new loaner car available and warm when we arrived. Gave us time to get some errands done and appreciated the car wa Professional and reasonable. Had new loaner car available and warm when we arrived. Gave us time to get some errands done and appreciated the car wash and fill up. More

Purchased a used Lexus We came in to look at a vehicle that was in excellent condition, it went through detail, we came back a few days later to pick it up and we were treat We came in to look at a vehicle that was in excellent condition, it went through detail, we came back a few days later to pick it up and we were treated very nice The dealer ship was excellent More

Great service Timely good work. Very welcoming feeling. They do a good job of finding all your car needs done and recommending without pushing. Glad to have them ta Timely good work. Very welcoming feeling. They do a good job of finding all your car needs done and recommending without pushing. Glad to have them take car of my car. More

Service review Great service and also customer service!! Were willing to work with my schedule ! Prompt on updates and progress on truck! Explanation on work being d Great service and also customer service!! Were willing to work with my schedule ! Prompt on updates and progress on truck! Explanation on work being done was excellent More

Great customer service and follow through. Sales team was professional and courteous. I felt comfortable with their responses and always felt I could trust them. The delivery was timely and the Sales team was professional and courteous. I felt comfortable with their responses and always felt I could trust them. The delivery was timely and the technician was very knowledgeable of the product. Could not have been better. More

Excellent Two cars were serviced and completed within two days. Loaner was also provided and works were done great. I would recommend it to others in no time Two cars were serviced and completed within two days. Loaner was also provided and works were done great. I would recommend it to others in no time More