Jordan Lexus Of Mishawaka

Top Service Received a recall notice. Tony Groppe stayed in contact with me until the parts came in and proceeded to schedule a time to service my vehicle. He ha Received a recall notice. Tony Groppe stayed in contact with me until the parts came in and proceeded to schedule a time to service my vehicle. He has always been friendly and professional. Great service all the way around. More

Fantastic Experience I dropped our Lexus off for the 90K maintenance. Neal William Armstrong was our Customer Service Rep. From the onset he explained everything in deta I dropped our Lexus off for the 90K maintenance. Neal William Armstrong was our Customer Service Rep. From the onset he explained everything in detail and had everything ready for me to sign and pick up the loaner car. He called immediately after it was complete, spent time going over the service with me. The overall experience was fantastic!!! More

Great Experience Greg Vanden assisted me in buying my new car. He was very knowledgeable about the car I was interested in, as well as all the financing information. Greg Vanden assisted me in buying my new car. He was very knowledgeable about the car I was interested in, as well as all the financing information. He walked me through the whole process of filling out the paperwork and answered all my questions. He made my car buying experience very easy and enjoyable. More

Great, as usual! Everyone at Lexsus if Mishawaka are always friendly and knowledgeable. Tony, in the service depart goes above and beyond in his ability to get everyth Everyone at Lexsus if Mishawaka are always friendly and knowledgeable. Tony, in the service depart goes above and beyond in his ability to get everything done in a timely matter. He and his team have given me and my family the best service experience for the many years we have been customers so Thank you to all! More

Great customer service Great people that I worked with. Managed to get the car at a great price and they really showed their professionalism with me. Curtis was really good Great people that I worked with. Managed to get the car at a great price and they really showed their professionalism with me. Curtis was really good at explaining things as well and didn’t miss to point out all the information to explain to me. More

Always Great Service The service advisors always recognize and call me by my name. Very efficient check in process. Overall great job by the team. My 5th vehicle purchas The service advisors always recognize and call me by my name. Very efficient check in process. Overall great job by the team. My 5th vehicle purchased here. More

It was great just rested and let them do the work . Because they are great in the care and work they do to keep me happy. They are very friendly and helpful. They help to get what you want and need do Because they are great in the care and work they do to keep me happy. They are very friendly and helpful. They help to get what you want and need done. More

30K service Service was efficient. Only issue was the guy who was assigned to help me was polite but not very talkative or friendly. Not a big deal. Everything Service was efficient. Only issue was the guy who was assigned to help me was polite but not very talkative or friendly. Not a big deal. Everything else was great. More

Words match promises Lexus of Mishawaka was ready for me at the scheduled time, they provided a loaner car as I had requested, and the invoice specified the work done, mat Lexus of Mishawaka was ready for me at the scheduled time, they provided a loaner car as I had requested, and the invoice specified the work done, matching the intake specs. I highly recommend this place. More

Outstanding Customer Service I called Lexus for help. I had run over something on the highway and it ruined one tire, Tony was the consummate ambassador! He was supportive, calmin I called Lexus for help. I had run over something on the highway and it ruined one tire, Tony was the consummate ambassador! He was supportive, calming and provided me with all the information I needed. The car was not drivable. Tony has a loaner ready for me when I arrived and he had my car fixed within 24 hrs. Tony personalized the service that he provided and that is the type of service that earns loyalty, he certainly earned mine. You are very fortunate to have Tony on your team. More