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Jordan Lexus Of Mishawaka

Mishawaka, IN

4.9
760 Reviews
At Lexus of Mishawaka, it's our mission to provide the drivers of Mishawaka, IN with prestigious, luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Mishawaka, we implement our experience and expertise to assist your every need - every day.
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4325 Grape Rd

Mishawaka, IN

46545

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Showing 760 reviews

January 31, 2025

I recently purchased a Lexus 450 H with Russell from your dealership. Russell was friendly and professional, answering all my questions, providing a smooth transaction. I did not have a charger for Apple pla More

by bsmoblo
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Graham
Feb 06, 2025 -

Jordan Lexus Of Mishawaka responded

Hi there, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2025

Service is always impeccable. Dealership communicates during service appointment to keep customers informed. Service department is professional and respectful More

by PennyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service department
Jan 31, 2025 -

Jordan Lexus Of Mishawaka responded

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 26, 2025

The staff are always helpful and friendly in their service. I appreciate their excellence and care for their customers. More

by MVaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Jordan Lexus Of Mishawaka responded

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2025

Ashley is amazing when it comes to customer service. I really appreciate how she explains the service to me and answers any questions I have. More

by barb.weldy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 23, 2025 -

Jordan Lexus Of Mishawaka responded

Barb, we are so pleased you enjoyed your visit to Jordan Lexus! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2025

This place has excellent customer service. They treat me like I’m their number one customer every time whether I’m there for an oil change or total tuneup. More

by kimberlilly66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley in service
Jan 17, 2025 -

Jordan Lexus Of Mishawaka responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 09, 2025

I have had my NX serviced copious times at Jordan’s. Consistently,.I am welcomed like family when I bring my NX, and they do a great job either follow-up after service is done. More

by John Gouwens, Culver, IN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in the collision center, also Jacob. (I had no idea I would be asked to supply their names.)
Jan 10, 2025 -

Jordan Lexus Of Mishawaka responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

January 09, 2025

We thoroughly over our experience this time around with our salesman, Russ T. He answered all of our questions and worked hard to get us into the model that we were looking for. No pressure at all. We’v More

by Pneidlinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Taylor
Jan 14, 2025 -

Jordan Lexus Of Mishawaka responded

Hi there, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2025

Did a great job of keeping me informed throughout the process,also proactively checked for recalls, so all the work could be done in one visit More

by Mueller_ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 14, 2025 -

Jordan Lexus Of Mishawaka responded

Hi there, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

Russ was an absolute professional to work with he made the entire buying process enjoyable. He even personally delivered my new GX 550 on New Year’s Day. He made the 1.5 hour drive to make my experience s More

by seanmah7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Jordan Lexus Of Mishawaka responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2025

He was a good dealer and the people were nice too. Especially the salesman knew what I wanted and gave me what I wanted.... More

by Syhan240
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jan 10, 2025 -

Jordan Lexus Of Mishawaka responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

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