Jordan Lexus Of Mishawaka

Excellent service and hospitable place with excellent and friendly service and sales people. Furthermore, very friendly receptionist and different varieties of treat and drinks while waiting. friendly service and sales people. Furthermore, very friendly receptionist and different varieties of treat and drinks while waiting. More

St Joe Resident Aaron did a great job. He found the exact car we were looking for at another dealer. Unfortunately, by the time the car arrived the Covid-19 stay at h Aaron did a great job. He found the exact car we were looking for at another dealer. Unfortunately, by the time the car arrived the Covid-19 stay at home orders went into effect. Never felt any pressure to get the car following the Corvid-19. When we were able to travel to South Bend, we were provided gloves and closure went smoothly while maintaining social distancing . Great Job Aaron. More

poor professionalism. the 30 day warranty is a joke. car came extremely dirty. very rude and unfair with trade in, understand they have to make money but you do not low ball and then suddenly lie your way u came extremely dirty. very rude and unfair with trade in, understand they have to make money but you do not low ball and then suddenly lie your way up to make you look better. very disappointed. love my new car, hates the process and the hundreds of dollars I had to pay to have it detailed. More

Aaron was very professional and knowledgeable with no pressure! It was a very smooth and easy transaction - I love my new NX! Thank you so much! pressure! It was a very smooth and easy transaction - I love my new NX! Thank you so much! More

We certainly were not expecting to have to shop for a car in the midst of a pandemic but circumstances dictated otherwise. Gratefully Lexus of Mishawaka was an excellent car buying experience. in the midst of a pandemic but circumstances dictated otherwise. Gratefully Lexus of Mishawaka was an excellent car buying experience. More

Mr Grooms and Jessica were such a blessing for me and my vehicle. The moment I pulled into the service department I knew I was in the right place. Way to go above and beyond Robert and Jess! vehicle. The moment I pulled into the service department I knew I was in the right place. Way to go above and beyond Robert and Jess! More

I was not happy with the service I received last visit with Lexus especially that I walked out of there with a 1000 invoice. I was ok with it because I love my Lexus with Lexus especially that I walked out of there with a 1000 invoice. I was ok with it because I love my Lexus More

Norma Jean was awesome. She knows her cars and is well informed. She isn’t pushy at all and makes the car buying experience a joy. informed. She isn’t pushy at all and makes the car buying experience a joy. More

Lexus IS always great at keeping us updated throughout the process. They had a delay due to the part being broken and gave us a loaner. We love having our vehicle serviced by Lexus. the process. They had a delay due to the part being broken and gave us a loaner. We love having our vehicle serviced by Lexus. More

The customer service was excellent, however, I feel as if I were swindled out of nearly $150 during my visit. Not worth the time at the end of the day. I already knew what was wrong, and only wanted a quot I were swindled out of nearly $150 during my visit. Not worth the time at the end of the day. I already knew what was wrong, and only wanted a quote to fix. Ultimately got charged a diagnostics fee for them to tell me what I had already told the Lexus staff. Finally I was quoted nearly $1500 with the part being only $100, and shop fee being $37. More