Jordan Lexus Of Mishawaka

Great service Norma Jean was fantastic! Listened to my desires and actually found the car I want at another facility and had it shipped! Great communication and e Norma Jean was fantastic! Listened to my desires and actually found the car I want at another facility and had it shipped! Great communication and easy transaction. Would highly recommend her! More

Excruciatingly Long Had an appointment for an oil change and 1 hour and 30 minutes later, I was still waiting. Not worth the wait. Next time I'll go to the car wash. F Had an appointment for an oil change and 1 hour and 30 minutes later, I was still waiting. Not worth the wait. Next time I'll go to the car wash. Faster and your car will actually be clean. More

5/31 Visit Making the appointment was very easy. Tony helped me in a pleasant and professional manner at arrival and pick-up times. He provided answers to my q Making the appointment was very easy. Tony helped me in a pleasant and professional manner at arrival and pick-up times. He provided answers to my questions regarding the repair of a "ding" on the door of my car. More

Amazing Customer Service I have to say I received amazing service. Being a first time Lexus owner, I would recommend Lexus to anyone! Thanks for all the support! I have to say I received amazing service. Being a first time Lexus owner, I would recommend Lexus to anyone! Thanks for all the support! More

15,000 service I brought my 2017 Lexus RX 350 in for the normal 15000 service. I was greeted very cordially. I was told exactly what was going to be done with no su I brought my 2017 Lexus RX 350 in for the normal 15000 service. I was greeted very cordially. I was told exactly what was going to be done with no surprises. The work was done in a reasonable to time. Everyone I talked with was professional. More

Great experience at this dealer I was very happy with the car buying experience. It was excellent in the past and that has not changed. I definitely would buy another car there in t I was very happy with the car buying experience. It was excellent in the past and that has not changed. I definitely would buy another car there in the future. More

Smarmy The coupon was misleading as it did not state the price for the brake job was per axle. When I raised the question I was told that’s not going to hap The coupon was misleading as it did not state the price for the brake job was per axle. When I raised the question I was told that’s not going to happen. Very disrespectful and I shall not be going back there again for service for my car Although Loya must admit the work done was good. I just did not like the way I was treated More

One of the most pleasant car purchases we have ever made! This was our first experience buying a vehicle at Lexus of Mishawaka and it could not have gone any better. Norma Jean Versmesse was friendly, knowled This was our first experience buying a vehicle at Lexus of Mishawaka and it could not have gone any better. Norma Jean Versmesse was friendly, knowledgeable and well organized. The price negotiation was simple and non-confrontational and the final paperwork was completed at Norma Jean’s desk in a very efficient manner with absolutely no high pressure sales tactics or gimmicks. She is an exceptional person and it would be difficult to buy a car from another salesperson. The vehicle was delivered on time and in great condition. We would definitely do business again at Lexus of Mishawaka More

25,000 mile maintenance Tony was friendly and work preformed quickly. Tony was kind enough to explain next vehicle maintenance (30,000 mile) would be extensive and provided Tony was friendly and work preformed quickly. Tony was kind enough to explain next vehicle maintenance (30,000 mile) would be extensive and provided me with an estimate. Very much appreciated that information. Love that my NX300 is always washed, vacuumed and windows cleaned at every appointment! Thanks much! More

Excellent service department I have never experienced a problem of any kind with the service at this dealership. Easy, quick and reliable service. Can’t say enough good things ab I have never experienced a problem of any kind with the service at this dealership. Easy, quick and reliable service. Can’t say enough good things about Tony Groppe and the rest of the service team More