Jordan Lexus Of Mishawaka

My service appointment. I was very satisfied with my appointment for the recall on my 2012 Lexus ES 350. It was done when they said it would be and was cleaned before I pick I was very satisfied with my appointment for the recall on my 2012 Lexus ES 350. It was done when they said it would be and was cleaned before I picked it up. More

Perfect Great process, was super quick and easy. Everyone in sales and service helped and made the car purchasing process as painless as possible. It was perf Great process, was super quick and easy. Everyone in sales and service helped and made the car purchasing process as painless as possible. It was perfect!! More

Great experience every time The service department is a large part of why I bought another next 3 years ago. The team is knowledgeable and friendly. They treat me well and alw The service department is a large part of why I bought another next 3 years ago. The team is knowledgeable and friendly. They treat me well and always let me know what’s going on with my car. Thank you! More

My new car I wanted to trade my car in . I was looking online and talk to a him on phone and then came in to shop. I am very happy with the whole experience. Tha I wanted to trade my car in . I was looking online and talk to a him on phone and then came in to shop. I am very happy with the whole experience. Thanks to him and his co- workers I got my car and love it. Thanks to them all More

Great service I called Lexus to make an appointment for maintenance on my car. The man I dealt with was very polite and nice to deal with. I called Lexus to make an appointment for maintenance on my car. The man I dealt with was very polite and nice to deal with. More

Best in Oil, and more. I was sent an offer to donate non perishable food for an oil change. So we went in and they changed the oil, washed the car, and offered s nice, frien I was sent an offer to donate non perishable food for an oil change. So we went in and they changed the oil, washed the car, and offered s nice, friendly atmosphere with refreshments. First class! Thanks, we’ll be back Lexus. More

Purchase of a new vehicle Had a very positive experience working with Norma Jean. Very knowledgeable and answered all the questions we had. She was not pushy like other car sa Had a very positive experience working with Norma Jean. Very knowledgeable and answered all the questions we had. She was not pushy like other car sales people tend to be. She found us the exact vehicle we were looking for. Great job and thank you This is our 4th vehicle we have purchased from LEXUS of Mishawaka! More

Over and above my expectations I took my car in for an oil change and I honestly will never take my car anywhere else again. Tony Groppe was my service advisor and he was amazing. M I took my car in for an oil change and I honestly will never take my car anywhere else again. Tony Groppe was my service advisor and he was amazing. My car was so clean when I left and everything was perfect. I have a big maintenance package coming up and I will definitely be taking it there first rate service! Thank you so much Tony! More

Recall Called in regards to a recall notice received, Tony was able to get me in the same day, even though the car wash was down, they still cleaned the inte Called in regards to a recall notice received, Tony was able to get me in the same day, even though the car wash was down, they still cleaned the interior 👍 More

Scheduled for Recall service without parts? I scheduled my 2017 RX350 for service. 20 k check up and 2 recalls on a Friday. I was called within 2 hrs to advise that the recall Parts were not ava I scheduled my 2017 RX350 for service. 20 k check up and 2 recalls on a Friday. I was called within 2 hrs to advise that the recall Parts were not available? Doesn’t make since? The loaner car offered was so filthy you could barely see out the windows and the gas tank was only 1/3 full. It was so dirty it was dangerous to drive so I immediately went to the car wash and filled it up with gas on the way home. The parts eventually came in 3 days later so I kept using the loaner car until mine was repaired. This experience was one that let me down. More