Jordan Lexus Of Mishawaka

Efficient, friendly personnel Staff is always professional and efficient, and personable. Service area is well cared for and clean. Waiting area is comfortable and pleasant. Alway Staff is always professional and efficient, and personable. Service area is well cared for and clean. Waiting area is comfortable and pleasant. Always nice to talk to other happy Lexus owners. More

Service interval appointment Neil was courteous, explained results clearly in a non condescending manner. The new service approach of escorting customers to the waiting room until Neil was courteous, explained results clearly in a non condescending manner. The new service approach of escorting customers to the waiting room until a service personnel is available is a good step. More

Seamless in and out with appointment Notice of airbag recall. Made appointment conveniently timed as I am 50 mi away. Service mgr was helpful and polite provided with loaner seamless exp Notice of airbag recall. Made appointment conveniently timed as I am 50 mi away. Service mgr was helpful and polite provided with loaner seamless experience More

Priority service, easy to work with The dealership was very laid back and friendly, never pressuring or stuffy as some luxury brand dealers we interacted with during our new car search. The dealership was very laid back and friendly, never pressuring or stuffy as some luxury brand dealers we interacted with during our new car search. Our sales consultant was knowledgable and accommadating. We drove 2 hours to work with them, and we believe it was well worth our efforts. Looking forward to a continued relationship with service and technology support. More

Great job 20,000 mile service and a sparkling clean car thanks! Niel thank you. Service was great, loaner car was ready to go and he even brought my car inside 20,000 mile service and a sparkling clean car thanks! Niel thank you. Service was great, loaner car was ready to go and he even brought my car inside so I didn’t have to go out in the rain to get in my car More

Had an oil change and tire rotation Everyone at Lexus is very helpful and nice. My Ex Husband always took care of the service of my car. When I had to take of it by myself,Tony was extre Everyone at Lexus is very helpful and nice. My Ex Husband always took care of the service of my car. When I had to take of it by myself,Tony was extremely kind to me and helped me to understand all the services that I would need in the future. He made me feel comfortable when I came in. More

Great sales people I bought two cars from the dealer: A gs 350 fsport and a gx 460 suv. The dealer gave me a great deal and honored it to the letter without any hidden f I bought two cars from the dealer: A gs 350 fsport and a gx 460 suv. The dealer gave me a great deal and honored it to the letter without any hidden fees or charges. Norma Jean helped me through the process of buying my cars. She was incredibly responsive and answered all my inquiries with promptness. I’ll be using the dealer for all my future service needs. More

Tony was great and thoroughly explained what was needed. I’ve always received xcellent customer service from this Lexus location. I didn’t expect my LX to come back so clean, so that was a nice surprise. Tha I’ve always received xcellent customer service from this Lexus location. I didn’t expect my LX to come back so clean, so that was a nice surprise. Thank you! More

Super service! We stopped by to see one car on the lot. When another car was just pulling up for sale we asked if see could drive it too. We ended up purchasing that We stopped by to see one car on the lot. When another car was just pulling up for sale we asked if see could drive it too. We ended up purchasing that one and couldn’t be happier! Greg was super helpful and informative. By far the easiest car purchase we’ve ever made! More