Jordan Lexus Of Mishawaka

Smarmy The coupon was misleading as it did not state the price for the brake job was per axle. When I raised the question I was told that’s not going to hap The coupon was misleading as it did not state the price for the brake job was per axle. When I raised the question I was told that’s not going to happen. Very disrespectful and I shall not be going back there again for service for my car Although Loya must admit the work done was good. I just did not like the way I was treated More

One of the most pleasant car purchases we have ever made! This was our first experience buying a vehicle at Lexus of Mishawaka and it could not have gone any better. Norma Jean Versmesse was friendly, knowled This was our first experience buying a vehicle at Lexus of Mishawaka and it could not have gone any better. Norma Jean Versmesse was friendly, knowledgeable and well organized. The price negotiation was simple and non-confrontational and the final paperwork was completed at Norma Jean’s desk in a very efficient manner with absolutely no high pressure sales tactics or gimmicks. She is an exceptional person and it would be difficult to buy a car from another salesperson. The vehicle was delivered on time and in great condition. We would definitely do business again at Lexus of Mishawaka More

25,000 mile maintenance Tony was friendly and work preformed quickly. Tony was kind enough to explain next vehicle maintenance (30,000 mile) would be extensive and provided Tony was friendly and work preformed quickly. Tony was kind enough to explain next vehicle maintenance (30,000 mile) would be extensive and provided me with an estimate. Very much appreciated that information. Love that my NX300 is always washed, vacuumed and windows cleaned at every appointment! Thanks much! More

Excellent service department I have never experienced a problem of any kind with the service at this dealership. Easy, quick and reliable service. Can’t say enough good things ab I have never experienced a problem of any kind with the service at this dealership. Easy, quick and reliable service. Can’t say enough good things about Tony Groppe and the rest of the service team More

Red Carpet The Lexus service center in Mishawaka Indiana, is in my opinion the absolute best service center top to bottom inside and out then any dealership I h The Lexus service center in Mishawaka Indiana, is in my opinion the absolute best service center top to bottom inside and out then any dealership I have ever been in my entire life! I am 50+ years old and I have purchased many of cars from many of dealers in many estate. The staff M Mishawaka Lexus is top notch! Thank you Lexus M Mishawaka for an outstanding experience ! More

Excellent as always! Had a regularly scheduled service call and as always everything was great. Work was done well, loaner car was a real life saver, and car was delivered Had a regularly scheduled service call and as always everything was great. Work was done well, loaner car was a real life saver, and car was delivered clean and serviced as requested. More

Great experience This dealership’s service center is very organized and customer oriented. I just purchased a used Lexus and needed a minor recall completed. In additi This dealership’s service center is very organized and customer oriented. I just purchased a used Lexus and needed a minor recall completed. In addition to the recall, the service center filled up my tank and washed my car for free. I will definitely return in the future! More

excellent serviceo Prompt courteous service. This was a routine service with no special needs. Tony handled it well. The loaner car was ready and no problem. Excellent Prompt courteous service. This was a routine service with no special needs. Tony handled it well. The loaner car was ready and no problem. Excellent More

Efficient, friendly personnel Staff is always professional and efficient, and personable. Service area is well cared for and clean. Waiting area is comfortable and pleasant. Alway Staff is always professional and efficient, and personable. Service area is well cared for and clean. Waiting area is comfortable and pleasant. Always nice to talk to other happy Lexus owners. More

Service interval appointment Neil was courteous, explained results clearly in a non condescending manner. The new service approach of escorting customers to the waiting room until Neil was courteous, explained results clearly in a non condescending manner. The new service approach of escorting customers to the waiting room until a service personnel is available is a good step. More