Jordan Lexus Of Mishawaka

Valuable customer service First of all, Norma Jean Versmesse greeted me like i was a family member. She also treated me with respect and importance which I do not always receiv First of all, Norma Jean Versmesse greeted me like i was a family member. She also treated me with respect and importance which I do not always receive being a female customer. I was so impressed with the quick efficient work performed by Norma Jean. I called her the on a Monday and went in the next day. She had the paperwork and my new car prepared for me to lease. I was in and out with a new car in less than 2 hours. Also, she was able to get my monthly payment less than my previous lease. I will always deal with Norma Jean at the Mishawaka Lexus dealership. Sherril Merrill More

35,000 Mile Service Very accommodating. Provided a loaner car based on the car I was currently driving. Found a lower price for a set of four new tires. Very accommodating. Provided a loaner car based on the car I was currently driving. Found a lower price for a set of four new tires. More

Efficient dealership We enjoyed working with Norma. She was knowledgeable about the cars, and she was able to process the transaction in a minimum of time which we apprec We enjoyed working with Norma. She was knowledgeable about the cars, and she was able to process the transaction in a minimum of time which we appreciated. More

Service Always a pleasant environment!! Everyone is friendly, and makes you feel welcome. I would definitely recommend, Lexus service and Sales Department t Always a pleasant environment!! Everyone is friendly, and makes you feel welcome. I would definitely recommend, Lexus service and Sales Department to anyone. Thanks for your service. More

Fantastic service from Sales through the service Department I checked out other dealerships and their products for my next car or SUV purchase for my wife. We loved the Lexus’s unparalleled quality. Lexus of I checked out other dealerships and their products for my next car or SUV purchase for my wife. We loved the Lexus’s unparalleled quality. Lexus of Mishawaka gave me a price that was slightly higher than other dealerships cars but the small increase was well worth it. Absolutely no “buyers remorse” after purchasing the new Lexus. Unparalleled sales and customer service. If this car wears out I’ll go back for another one at Lexus of Mishawaka. More

Salesperson was nice, My salesperson was very patient. He answer all my question. Give me a good deal. Return all my calls and answer all my question. I love my suv My salesperson was very patient. He answer all my question. Give me a good deal. Return all my calls and answer all my question. I love my suv More

1 year service Prompt, friendly, convenient . Scheduled one year service check up. Process was efficient, friendly and informative. Provided with with a vehicle w Prompt, friendly, convenient . Scheduled one year service check up. Process was efficient, friendly and informative. Provided with with a vehicle while mine was serviced. Overall it was a very satisfying ecperience More

Routine maintenance Very satisfactory experience. Prompt service, always a loaner car to drive. Friendly and professional staff. Scheduling has been changed now in a Very satisfactory experience. Prompt service, always a loaner car to drive. Friendly and professional staff. Scheduling has been changed now in a scheduling center off-site... that takes a little getting used to, but that point aside I am satisfied with the quality and professionalism of the center More

Tony was fabulous This was complimentary 15,000 mile maintenance. The appointment was made; I was late getting there; got in; got my loaner; got out; got the phone call This was complimentary 15,000 mile maintenance. The appointment was made; I was late getting there; got in; got my loaner; got out; got the phone call; went back; returned the loaner; got the paperwork; got my car - all very efficient yet friendly...and I love that my car is clean. More

Great Service. Tony Groppe and the service staff have always done an excellent job on our vehicles. They always give me another car to use while mine is being servic Tony Groppe and the service staff have always done an excellent job on our vehicles. They always give me another car to use while mine is being serviced. More