Jordan Lexus Of Mishawaka

I did not have a good experience I had recalls on my car that needed to be done. I brought my car and was told it will take 6 hours. I asked for a rental and was told that I needed to I had recalls on my car that needed to be done. I brought my car and was told it will take 6 hours. I asked for a rental and was told that I needed to reserve one as well as I had to be 21. My friend brought her car to this same dealership and they gave her a car without a problem (she is only 19)! We were left to walk and call someone to come get us for the waiting time. I was also not happy with service. I was told that my car will be washed and vacuumed after the service but that did not happen. All I am asking for is for the service provided to match up with what is said by associates. More

Excellent Service My vehicle was totaled in an accident so I went to several dealerships looking for a replacement. The moment I walked into Lexus of Mishawaka I knew I My vehicle was totaled in an accident so I went to several dealerships looking for a replacement. The moment I walked into Lexus of Mishawaka I knew I was in the right place. I had viewed a Lexus on the internet that I was interested in, Greg Vanden knew exactly which one it was and I was test driving it immediately. Fell in love with it! The entire staff made me feel like family. More

Great service I worked with Norma Jean. Great saleswoman! The process was super simple and smooth and we felt like we walked out with a great deal on our car. She w I worked with Norma Jean. Great saleswoman! The process was super simple and smooth and we felt like we walked out with a great deal on our car. She was also very kind and helpful in the car buying process. Would highly recommend working with Norma Jean! More

2 1/2 hours for an oil and bulb change This service center can do better than having the customer wait for 2 1/2 hours just for an oil and bulb change. Something needs to be done to keep yo This service center can do better than having the customer wait for 2 1/2 hours just for an oil and bulb change. Something needs to be done to keep your customer updated and informed on the length of service. More

Lexus Service Took my 2007 ES350 in to be detailed and an oil change. Jessica was great to deal with and the work was first rate. In fact the bill was less than I e Took my 2007 ES350 in to be detailed and an oil change. Jessica was great to deal with and the work was first rate. In fact the bill was less than I expected. Definitely recommend their customer services. More

Valuable customer service First of all, Norma Jean Versmesse greeted me like i was a family member. She also treated me with respect and importance which I do not always receiv First of all, Norma Jean Versmesse greeted me like i was a family member. She also treated me with respect and importance which I do not always receive being a female customer. I was so impressed with the quick efficient work performed by Norma Jean. I called her the on a Monday and went in the next day. She had the paperwork and my new car prepared for me to lease. I was in and out with a new car in less than 2 hours. Also, she was able to get my monthly payment less than my previous lease. I will always deal with Norma Jean at the Mishawaka Lexus dealership. Sherril Merrill More

35,000 Mile Service Very accommodating. Provided a loaner car based on the car I was currently driving. Found a lower price for a set of four new tires. Very accommodating. Provided a loaner car based on the car I was currently driving. Found a lower price for a set of four new tires. More

Efficient dealership We enjoyed working with Norma. She was knowledgeable about the cars, and she was able to process the transaction in a minimum of time which we apprec We enjoyed working with Norma. She was knowledgeable about the cars, and she was able to process the transaction in a minimum of time which we appreciated. More

Service Always a pleasant environment!! Everyone is friendly, and makes you feel welcome. I would definitely recommend, Lexus service and Sales Department t Always a pleasant environment!! Everyone is friendly, and makes you feel welcome. I would definitely recommend, Lexus service and Sales Department to anyone. Thanks for your service. More

Fantastic service from Sales through the service Department I checked out other dealerships and their products for my next car or SUV purchase for my wife. We loved the Lexus’s unparalleled quality. Lexus of I checked out other dealerships and their products for my next car or SUV purchase for my wife. We loved the Lexus’s unparalleled quality. Lexus of Mishawaka gave me a price that was slightly higher than other dealerships cars but the small increase was well worth it. Absolutely no “buyers remorse” after purchasing the new Lexus. Unparalleled sales and customer service. If this car wears out I’ll go back for another one at Lexus of Mishawaka. More