Jordan Lexus Of Mishawaka

They Always Deliver The service department of Lexus of Mishawaka always provides an outstanding experience! Very thorough and professional and they always deliver on thei The service department of Lexus of Mishawaka always provides an outstanding experience! Very thorough and professional and they always deliver on their commitments. The overall experience at Lexus of Mishawaka is always enjoyable. More

Always trusted and reliable. I've lost track of the number of service calls after more than a dozen vehicles purchased. The service department never fails to impress with their kn I've lost track of the number of service calls after more than a dozen vehicles purchased. The service department never fails to impress with their knowledge and experience. They are the best! More

Excellent experience, as always My lease was coming to an end and I started a new lease. The process went smoothly. Everyone who assisted me was very attentive and helpful. I highly My lease was coming to an end and I started a new lease. The process went smoothly. Everyone who assisted me was very attentive and helpful. I highly recommend Lexus of Mishawaka. More

This was my first service at the dealership. My first experience with the dealership was good. They were recommended by a friend and I would recommend them also. The service department was very c My first experience with the dealership was good. They were recommended by a friend and I would recommend them also. The service department was very clean and orderly and everyone was very friendly. More

Norma Jean is top notch, honest and goes above and beyond for her clients. We enjoyed working with her. The manager, Robert was great as well. We highly recomme is top notch, honest and goes above and beyond for her clients. We enjoyed working with her. The manager, Robert was great as well. We highly recommend this dealership and will continue to do business here. More

Excellent Service My vehicle was totaled in an accident so I went to several dealerships looking for a replacement. The moment I walked into Lexus of Mishawaka I knew I My vehicle was totaled in an accident so I went to several dealerships looking for a replacement. The moment I walked into Lexus of Mishawaka I knew I was in the right place. I had viewed a Lexus on the internet that I was interested in, Greg Vanden knew exactly which one it was and I was test driving it immediately. Fell in love with it! The entire staff made me feel like family. More

I did not have a good experience I had recalls on my car that needed to be done. I brought my car and was told it will take 6 hours. I asked for a rental and was told that I needed to I had recalls on my car that needed to be done. I brought my car and was told it will take 6 hours. I asked for a rental and was told that I needed to reserve one as well as I had to be 21. My friend brought her car to this same dealership and they gave her a car without a problem (she is only 19)! We were left to walk and call someone to come get us for the waiting time. I was also not happy with service. I was told that my car will be washed and vacuumed after the service but that did not happen. All I am asking for is for the service provided to match up with what is said by associates. More

Great service I worked with Norma Jean. Great saleswoman! The process was super simple and smooth and we felt like we walked out with a great deal on our car. She w I worked with Norma Jean. Great saleswoman! The process was super simple and smooth and we felt like we walked out with a great deal on our car. She was also very kind and helpful in the car buying process. Would highly recommend working with Norma Jean! More

2 1/2 hours for an oil and bulb change This service center can do better than having the customer wait for 2 1/2 hours just for an oil and bulb change. Something needs to be done to keep yo This service center can do better than having the customer wait for 2 1/2 hours just for an oil and bulb change. Something needs to be done to keep your customer updated and informed on the length of service. More

Lexus Service Took my 2007 ES350 in to be detailed and an oil change. Jessica was great to deal with and the work was first rate. In fact the bill was less than I e Took my 2007 ES350 in to be detailed and an oil change. Jessica was great to deal with and the work was first rate. In fact the bill was less than I expected. Definitely recommend their customer services. More