Jordan Lexus Of Mishawaka
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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this is the third lexus that i purchased from this dealership . first 2 were leases and the third was a purchase (2024 lexus LX sport . Norma Jean is very knowledgeable about the Lexus dealership . first 2 were leases and the third was a purchase (2024 lexus LX sport . Norma Jean is very knowledgeable about the Lexus More
Jordan Lexus of Mishawaka purchasing a brand-new vehicle was made possible through exceptional customer service at every step., went to the dealership and had an excellent experience buying a new car.The te was made possible through exceptional customer service at every step., went to the dealership and had an excellent experience buying a new car.The team at Jordan Lexus of Mishawaka provided exceptional support during the car-buying process, making it a memorable experience.From start to finish , felt like family atmosphere where everyone treated you as if part of thier close knit group - making sure every detail fell perfectly into place leaving nothing behind but happy memories; thanks again guys and Gals remarkable dedication and commitment shown by the team at Jordan Lexus of Mishawaka throughout the entire car-buying journey, we were able to enjoy a truly one-of-a kind experience..love our new GMC ACADIA DENALI AWD. SPECIAL THANK YOU TO JEROD BAST our car saleman , TODD General Manager and also Gabby in finance department. They all made this wonderful experience happen for our family. More
Bought my vehicle from 500 miles away, so needless to say, it required a lot of questions, photos and videos. Keaton and Paul went above and beyond to make the whole experience seamless, even met me at say, it required a lot of questions, photos and videos. Keaton and Paul went above and beyond to make the whole experience seamless, even met me at the airport with the vehicle ready to go! We are very happy with our vehicle and the service we received. Would highly recommend them! More
I have a 2016 Lexus RX 350. It has a 3G system that will be obsolete around the October 31, 2022. The Safety Connect® will no longer function as of October 31, 2022 at 11:59PM CST. As of that date, Automa be obsolete around the October 31, 2022. The Safety Connect® will no longer function as of October 31, 2022 at 11:59PM CST. As of that date, Automatic Collision Notification, Enhanced Roadside Assistance, Emergency Assistance Button and Stolen Vehicle Locator will no longer be available. I called Jordan Lexus , Mishawaka and explained the safety features would not work, so does Lexus have a recall or software upgrade to make my car work with the safety features. They explain they do not at this time, but if I wanted more information to call corporate . I did and they do not have a recall or upgrade . Bottom Line NO Solution/Fix If you have a Lexus that is 2010 to 2017 your car will not have the safety feature as of October 31. Not only not having safety feature eliminated, the resale value will be decreased. I do not want to buy a new vehicle to get these safety features. This is my first time I bought a Lexus and will be my last if they don't provide a solution. You never get a second chance to make a first impression. More
Wow all I can say is Wow! Best customer service especially since the pandemic. These people are intelligent, helpful, and wonderful to work with. I bought a new Lexus from this dealership. I know I especially since the pandemic. These people are intelligent, helpful, and wonderful to work with. I bought a new Lexus from this dealership. I know I won't need another car for at least twenty years but in case of a natural disaster this is where I would go back. More
Don't stand behind their products, bought set of wheels at a cost of $2400 and was told had lifetime warranty well apparently not the case have a 5 year limited warranty, very limited. Don't buy here go s at a cost of $2400 and was told had lifetime warranty well apparently not the case have a 5 year limited warranty, very limited. Don't buy here go somewhere else! More
Service staff is excellent. Absolutely professional and prompt. They really know how to make a customer feel like they care and want to make sure everything is right for you. prompt. They really know how to make a customer feel like they care and want to make sure everything is right for you. More