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Jordan Ford - Service Center

Mishawaka, IN

4.8
68 Reviews

68 Reviews of Jordan Ford - Service Center

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March 31, 2013

The car to be serviced was purchased from Jordan and is owned by my wife. In the past she has experienced dealerships that are not necessarily friendly to women who bring in their own cars for service. Jor More

by Express
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Musialik
March 31, 2013

Cookies are good. Service was prompt. An above average Ford Dealship. They don't try to rip you off. Would recommend to others. Would go back with my F150 and E450 Motor Home. More

by Jomiols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
March 29, 2013

My regular scheduled service time was nearing but I had questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He sched More

by jfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager and Asst. Manager
February 27, 2013

I loved working with Jeremy in the Ford service dept. He matched the price on some new tires saved us a lot of money!! he was also very pleasant and very friendly on the phone. I'll take my car there for an More

by my1cheeto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in Ford service
February 24, 2013

I had come into the Ford shop early afternoon where it died. I have been comming into Ford for about 5 years now and have always liked the service there. This time though, I had not made an appointment More

by pbelting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Musialik
February 17, 2013

The service reps are the best, and I am 71 years old and have seen many. They always make you feel good about bringing your car, or truck in my case, to have work done. It has always been done correctly, an More

by acajm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Musialk and Jeff Miller
February 15, 2013

Service is always top-notched. I am met with efficiency, professionalism, quality service, and a warm welcome each and every time I visit. I have always been very pleased with this dealership and would rec More

by gaylcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McDaniel
February 03, 2013

Best dealership I have ever been to for service. They are knowledgable and honest. If they don't know the answer they will tell let me find for you. Not just making an answer up as they go. I have 2 Prius' More

by Jonyork2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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